October 2023 by Claire Burns
Friday 13 0ct at 14.00.Yesterday I was prescribed 2 mg diazapam instead of 5mg. The script had been written wrong. Not the chemists fault.I got the bag home and opened it and noticed it?s 2 not 5 and ring Hawkeys Lane Mental Health and they tell me to go back in tomorrow and takein the wrong 2 mg and get the right 5 mg, they will be wating for me.I go in to Fairmans today at 14.00 and say . They wrote out the wrong script, Hawkeys Lane, yeasterdat, gave me the wrong pills, 2 mg and it should have been 5 . They told me to bring in the 2 mg and you would have the 5 mg wating for me.? well, I?ve not seen them, the old blonde lady with glasses says ? I hand her the box of 2 mg. She doesn?t check to see if they have been opened or if there?s anything inside of them, they could have been smarties because there was no sellotape on them- I made a point of checking.She comes back with the 5 mg , asks my name and hands them over and then asks me if I want the 2 mg back as well!It?s a drug addicts wet dream.I said, you shouldn?t give them back to me, that?s not safeguarding.She got all huffy and sniffy, called me the wrong name and flounce off into the back.I?ve rung Hawkeys Lane Mental Health and suggested she needs a bit of safeguarding training and I?ve changed to Boots in The Archade.I nearly walked away with 7 mg diazapam instead of the 5 I was prescribed. She?s not a pharmacist. She needs telling to listen to her customers when they come in
September 2022 by Kate Fox
I went to Welcome Health as I was visiting a friend for Newcastle Pride that weekend but after 2 weeks of testing negative from Covid, I still had sinusitis. The staff couldn?t have been more helpful. A suitable steroid spray was dispensed over the counter and my symptoms were gone in less than 48hours. Would highly recommend, well stocked and reasonably priced for the size of pharmacy.
February 2022 by Sarah Potter
Throughout the entirety of this pandemic, this brilliant pharmacy has taken care of my husband and myself, ensuring that our that our medications have been delivered promptly. Such wonderful friendly staff, especially Michael the delivery driver, what a lovely kind gentlemanThank you all
March 2021 by Cerrie Madden
The pharmacy staff are all really nice and friendly. There very helpful with any problems and very rarely a que in there. They're fab!!
