March 2024 by Nigel Robinson
I've been a patient at this practice for many years and can't fault the service. All the reception staff, nurses and doctors are friendly, helpful and professional. I don't ever recall having difficulty accessing appointments and I never feel rushed. Thank you to the whole team.
October 2023 by Steve Arnott
An excellent practice with first class staff.
October 2023 by andy potts
Only been with this practice for a short period and noticed instantly how warm, friendly and helpful the reception staff are compared to the last practice I was with. Have had two appointments with different nurses each time and again so friendly and helpful. Also great access to the website for test results and making appointments online etc. Fab!
October 2023 by Margaret Horsey
Great practice receptionists & nurses are professional but so friendly put you at ease. Doctors take time with you. Been for Covid & Flu jab no waiting around in & out so quickly
September 2023 by Shana Nethercott
This is an excellent practice with kind and knowledgeable staff. I feel very fortunate to be registered here and can't recommend them enough.
July 2023 by Jill Dowson
Dr Richardson is very caring and professional, she always gives me a friendly personal service and I feel very lucky to be a patient at the clinic. When I hear of other clinics and doctors attitudes and services, I appreciate how good the team at Whitley Bay are. Well done all of you. Jill Dowson
May 2023 by Sylvia Hall
I recently changed to Whitley Bay Health Centre due to deteriorating treatment, including wrong diagnosis and rude, unhelpful receptionists at my last doctors. I have nothing but praise for Whitley Bay staff. Doctor, nurses and receptionists are so pleasant and helpful. I now have a diagnosis and am receiving corrective treatment. I think I have died and gone to Heaven. Thank you all especially Dr. Harmon.
April 2023 by Gerhard Fehringer
I have been a patient here for over 20 years and have always received excellent care from my GP Dr Richardson. Recently, I have seen Ms Emma Jamieson who has also been brilliant - many thanks for all your help!
March 2023 by R_Cat_R R
Luckily I don't need to visit the surgery often but I get a good service when I do. The personalised lists are great for continuity especially as my doctor seems to work full time. Quick responses to e consults. Modern premises. The NHS and GPs are very stretched at the moment, but they are doing great ?.
February 2023 by Anthea Stirling
Fantastic service from GP Dr Berry, who rang as arranged. Then rang reception who answered in 45 seconds, and made appt to see Physio next Tuesday. Top marks for efficiency! Thank you
January 2023 by Joe Mekkena
can never get an appointment or they give all the emergency appointments away in the morning can you get more call handlers ???
December 2022 by Bobby (BobTheCarrot)
My family and I left this surgery after many, many years of a friendly caring service. This was due to one member of the reception staff who was rude, condescending & unprofessional on many occasions. She often spoke to me like a naughty school child. I ended up dreading calling so had no choice but to leave. She was utterly dreadful.
November 2022 by Susan
Moved to this area a few years ago. Never had any health issues until recently. The staff and Dr Sayers have been great. Thanks.
November 2022 by Ali yilmaz
I have been using this place since 2006Always excellent service and good customers service..
November 2021 by david white
Staff and doctors very helpful