May 2021 by Menna Vaughan
excellent service, very clean and adhering to Covid guidelines.
April 2021 by Christopher Clack
absolutely amazing service!! great communication through online booking and covid 19 safety at store! particularly great service from Dawn who is a credit to the team up there along with Carl who I collected glasses from! I was desperate as my other glasses were falling from face and had been glued back together and Dawn and Carl understood this and turned my order around in 48 hours!!!! i was so not looking forward to parting with more money for my glasses and was thinking about looking elsewhere but been using this branch for several years now and they got my back! so I think I will stay as the service was great! thank you to the entire branch as I know there will be other great team members up there and keep up the great work!!
November 2020 by Elaine Allen
I ended up changing my opticians as on a number of occasions i turned up to my appointment and somebody in specsavers had changed my booking day without notifying me. Then they told me that it was my error not theirs even tho i had my appointment card on my fridge at home to prove that i wasnt wrong. Awful customer service. Now i am with gwyns opticians in aberdare, they are much friendlier and welcoming staff.
November 2020 by Simon Vincent
Staff always helpful and polite over the years, but under very difficult circumstances with Covidgate in full swing, their level of professionalism and service today was brilliant. Nothing but good things to say and sincere thanks to all staff.
