October 2023 by Gareth Tidmarsh
Easy to buy there , clean , well stocked , helpful staff
October 2023 by Shirley Jones
Long queue to pay only one till open
August 2023 by marc
Has to be the worst run shop ever never open untill half hour after opening times and its supposed to open sundays more often or not when there are people waiting outside they pop out and tell you all the staff are in but we cant open becuses the pharmacist isnt here or the tills are down . Terrible shop
June 2023 by 6 66
If like me you've been banned from all medical assistance in Abergavenny by heddlu police, DAKTACORT can be used on your face. I put it on the painful & itchy rash I've got all over my body &face,it took the pain away and stopped the itch which was driving me insane. Boots lied to me saying I couldn't put it on my face, that's not true. I buy my medication from aboard as I'm banned from medical care/assistance in Wales. Yeah I hate Wales too.
May 2023 by Agnes Belle
Closing times at lunch time are just silly... You try and nip in during lunch break and that's when they're shut!
May 2023 by Affordable Vinyl
Really letting the side down, hardly any staff, empty shelves, unrealistic queues to pay at the 1 till that was open right at the back of the store, I gave up waiting to pay for my goods and left
April 2023 by Debra Williams
Not a lot of help today from the cashier, have messaged head office to try to get the help that she couldn?t be bothered with today. If you can?t be helpful why bother being in the retail business, it?s so demoralising being treated like the way I was today. No help whatsoever.
April 2023 by Linda Evans
Not alot of stock in, I asked why was this to the assistant, she said we just can't get the stock in. Very odd
March 2023 by ruth lawton
Friendly staff, good service.
March 2023 by Janet Nicholls
Some gaps on cosmetic counter. Staff friendly and helpful. Unfortunately, they didn't have what I was looking for.
October 2022 by M G
Energy draining, dreary and negative .. staff cannot be bothered to be helpful or pleasant. Chat amongst themselves , unsmiling. Don?t be in retail if you can?t be nice.
October 2022 by K Watts
Don't normally shop in Boots,failed to get what I wanted,empty shelf, K
September 2022 by keith trott
Shut the door in my face at 12:50pm on 02/09/22 claiming they were closing at 1pm because they had queues, told to come back at 2pm....lol...truly pathetic. If they managed their staffing properly and used the front tills by the entrance/exit instead of making everyone queue at the pharmacy counter then they wouldn't have queues would they ! On numerous occasions I've had to wait for nearly fifteen minutes behind pharmacy customers asking for advice and waiting for prescriptions. The pharmacy counter shouldn't be used as the primary checkout, it needs to be separate......RUDE, IGNORANT STAFF LEAD BY INCOMPETENT ARROGANT MANAGERS !I won't be shopping here again !
July 2022 by Rebecca Rees
Small and limited choice. Pleasant staff. I forgot my purse and staff member happy to put aside my selected goods while I went home for my purse (must listen to my husband and be able to pay on my phone!).
June 2022 by Jamie Skyrme
Only been here a few times but the staff are always so helpful with medical advice. Rather go here than the GP surgery for minor things. It is busy and a tiny store which makes it awkward when queuing. Just be aware they do close for lunch which I assume they are short staffed.