May 2023 by Irene Evans
If there was a zero rating available for this Chemist I would have chosen this. This chemist is inefficient and incompetent. They keep telling you: you will have to come back; you've not given us enough time; they seldom fill the complete order. I could go on and on. And I won't even comment on the arrogance. Eventually I asked the Doctor''s rooms to not send my prescription through to this awful chemist. I now collect from the doctors' receptionists who are very nice and helpful and take the prescription elsewhere where they serve you with a smile and I've never had problems. I started using another chemist about 9 months ago and never looked back. LLoyds Chemist Ammanford deserve to lose all their customers.
April 2023 by Fallenxxx Destiny
Always waiting such a long time to be seen to, when calling the line is nearly ALWAYS engaged (assuming left off the hook) and then if I do get through I'm drop called, seriously poor imo, would only recommend if there if there weren't any other options in the area.
April 2023 by Donna Gibbs
Complete and utter waste of time. Never give you the complete prescription. Wait for half an hour at the least. Getting a repeat which they know is coming and they still don?t have it. Definitely do not recommend if I could give zero stars I would. Avoid this chemist
August 2022 by Nico Sofiu
Very unhelpful, pretty much got laughed at the whole time i was trying to get my prescription. Again very unhelpful and unprofessional, I explained my situation that I needed my medication as I am very ill and could barely stand having walked 30 minutes in 30 degrees to get there, no sympathy was shown and they didn?t care about my health. Asked if it was possible just to get something to get me through the weekend as i NEED this medication in order to be ok, again the guy was laughing. I will never be using this pharmacy again and i can guarantee a lot of other people have received this shocking service and have bad experiences here.
July 2022 by Charl
Complete shambles there! Was in there 25mins and not one customer got what they needed, at least 5 people before me. They said they couldn't do my prescription there and then because it had just come across from the surgery, so come back after 4pm, even though the doctor gave me the script before lunch because i was travelling out of the country at 3pm. After explaining this to her, she went to deliberate with whomever behind the scenes, then said that they couldn't do it because they didn't have the strength of medication that was prescribed. I needed 15mg and they only had 30mg tablets. What a cop out! Again I say, NOT ONE CUSTOMER got what they needed. Anyway I went to Boots and it was sorted within 5 minutes, even with a small queue.
July 2022 by Charlene Linaker
Complete shambles there! Was in there 25mins and not one customer got what they needed, at least 5 people before me. They said they couldn't do my prescription there and then because it had just come across from the surgery, so come back after 4pm, even though the doctor gave me the script before lunch because i was travelling out of the country at 3pm. After explaining this to her, she went to deliberate with whomever behind the scenes, then said that they couldn't do it because they didn't have the strength of medication that was prescribed. I needed 15mg and they only had 30mg tablets. What a cop out! Again I say, NOT ONE CUSTOMER got what they needed. Anyway I went to Boots and it was sorted within 5 minutes, even with a small queue.
July 2022 by Claire Williams (rallyclaire)
I am not sure why, but this pharmacy can be empty or very few people in there but somehow you still end up waiting 30minutes after you handed over the script for medication. Not an isolated case either and the more I go to this pharmacy, the lower my opinion goes. Opening hours on Google and their doors are definitely nothing to go by either. I've been sat outside up to 10am before with no sign of them opening, despite the opening time being '9am'. Appreciate things happen but I've read other reviews saying the same thing. It only seems to be this one.
January 2022 by Craig J
Used for my flu jab which was fine. Car park was awful with people double parking and blocking in. Pharmacy is quite small.
January 2022 by Trevor Gough
It would be nice if they had on their opening hours that they were actually closed 1pm-2pm every day and new hours for Covid-19 opening.
January 2022 by Llinos Belcher
Always helpful.
January 2022 by Petula Matthews
They are hopeless when itcomes to good service. According to their web site they are open from 9 - 6.30.
I went there yesterday afternoon even though in chronic pain to collect a prescription that the doctor had advised me to do. The assistant went to the surgery and came back saying it was in Glanamman. I drove there only to be told that they had nothing in my name. I was told this morning that the prescription would be in the chemist by lunch time. My son had just been to the chemist, only to be told to collect from the surgery. Having done this he went to the chemist only to be told they were closing for lunch and to call back after 3.
This is unacceptable and terrible service.
December 2021 by Craig Jeffries
Used for my flu jab which was fine. Car park was awful with people double parking and blocking in. Pharmacy is quite small.
October 2021 by Petula Matthews
Arrived at 9 am this morning only to find a notice to say closed till 10. Went back to find a que, and informed there was no pharmacist available. It was after 10.20 when a pharmacist arrived, he told me he'd had to close another nearby Lloyds Pharmacy to open ours. Not very good for patients.
September 2020 by David Jones
I started using Brynteg chemist two years ago at first i wasn't impressed with how slow they where ! BUT that has been sorted in all fairness Chris i speak to and hes very accommodating to getting things right and very helpful so 5* for them from me !
September 2020 by John Mongan
Excellent customer service very kind and patient it?s an absolute pleasure each time I attend the pharmacy from all the staff.Five stars more like ten stars in my opinion.Thank you to all the staff?
