October 2023 by Martyn Edwards
Love it local shop open late
October 2023 by bjwales73
Lovely staff and very nice, calm and smiley young lady speaking welsh with customers - megan. Staff seem to get on with their manager and worked well together.
September 2023 by Gwyn Davies
Got color photo copies done quick and cheap
September 2023 by Poppy S
lovely experience, mainly wanted to write this review about the man that served me, he was so nice and and very friendly, he absolutely made our day, he had glasses, his hair was styled to the side and he had a beard :)
July 2023 by Katie Edwards
Staff are friendly love how it's open 24 hours really appreciate the guys working those hours
April 2023 by Equilibrium0
King Gareth as he advised me was his name! Professional, friendly & polite. 5* service as always. Thank you ?
March 2023 by dwynwenp
I have been visiting this costa for the last few months and the staff blow me away they are so friendly and helpful Maria is one the most hardworking and friendly barristas around and Theo also. The introduction of the new manager to the store is perfect.
March 2023 by NEIL WEBB
Friendly, helpful staff
February 2023 by Kevin
Good selection of basic essentials, just a bit expensive when Asda is just round the corner
January 2023 by elisjones93
Been going to Costa for a good few years now. Today was one of the worst visits yet, by far. Granted a que is a que, but the young woman behind the counter was so fustrated and aggressive it was hard to watch. Pulling faces and rolling her eyes behind employees back, it was quite busy which can be stressful. The barista was doing his best to be promt with orders and she was telling him to stop banging and if he can hurry up. A older women, which i have seen working there for ages was trying to help her out and she was just being stubborn in her ways and persisting that she knew what she was doing. Shame really and had to leave a review because it rubbed me the wrong way. Ill stay visiting Caernarfon Costa from now on, unfortunate.
December 2022 by Ben Schuster
Was charged 19.99 for something priced at 5.99. Had to wait for over 20 minutes before he eventually refunded the difference. Not a pleasant experience
December 2022 by Harlims Ofomola
A nice place to get your basic essentials
December 2022 by Ejike Ohazurike
Fair prices, fair range
November 2022 by BaristaX7595DG
Went for a visit with my best friend, this store used to be brilliant, friendly, welcoming and a great atmosphere, this is going back awhile now. But now it's chaotic, the staff don't want to be there and have no time for the customers, the manager is rude and seems to think she's too good for doing her job. Could be where her staff get their attitude from. The hot chocolate was disappointing to say the least, I had a Christmas drink and didn't get the little chocolate that is meant to be with it. There was barely any flavour and wasn't that warm. Will not be returning anytime soon.
October 2022 by rhiannonlowrie
My visit today was very upsetting, as I witnessed a member of staff who was treated appallingly by her manager. She was very unprofessional and seemed to have no respect towards her employee making her feel very uncomfortable, anxious and afraid. Her tone of voice and her ways of of asking her employee to do tasks was in a very inappropriate and unprofessional manner. Her employee was left behind the bar on her own for about half an hour due to her manager having constant cigarette breaks, and anytime she needed help she had to ask which is wrong as the support should automatically be there as there was a very long queue and I could see the pressure that was put on the employee as she was left to deal with it all herself, there was no support. If I witness this behaviour again I will report it to a higher authority as I was appalled by how staff were treated by the manager and if I can prevent this poverty and misery that has been brought to this store I will because nobody should be made to feel that way at work.
