March 2024 by Asha Knox
As a Welsh citizen I was thoroughly disgusted by the behaviour of the shop staff. After being ambushed and alienated at the door by an elderly woman playing bouncer for the shop I was then followed around by someone else who even took to looking around corners to see if I was pocketing any of the overpriced rags that they sell in this silly shop. I only entered the shop as my mother who is almost considered elderly wanted a fleece with a full zip, so this entire time I was checking pink jumpers for zips I was being stalked like prey in the desert although there wasn?t room to fit an average sized human being through most of the ?aisles? in this joke shop. I felt personally attacked as the workers and owners clearly cannot look past their noses to realise that although someone may look young or not be dressed up to their ridiculous standard (of expensive rags and diamond earings) or be a different race to them that does not give them reason to be so disrespectful and profile an innocent young woman on a shopping trip with her mother. And to be completely honest even if I were a thief I wouldn?t have had an inkling of a thought of stealing any of the poorly made items this shop has to offer. Definitely was not going to allow my mother to spend her good hard earned money so that the coven who work at this shop can accessorise. How uncouth. Also before leaving they were laughing derisively about how we were going to leave the shop without buying anything, the woman who was speaking to them over the counters dog then proceeded to attack my poor cockapoo and almost savaged him. There was no apologies from the staff for any of this rude or dangerous behaviour and quite frankly i didn?t expect it as they just aren?t nice people at all. Brands no one?s heard of won?t give you a soul nor nasty behaviour and making stupid amounts of money from the unsuspecting public. Cripes you may as well employ a hungry bear to greet your customers considering the welcoming we received. Gross misconduct, and rude replies to reviews on here also. Generally just the scourge of this earth in one establishment.
February 2024 by Milinda Huruggamuwa
Very friendly staff. You can find lots of souvenirs , Welsh iconic foods and many more.
February 2024 by Joshua
I always enjoy popping in here when I go on holiday with my family to Wales. The people working in AD are always very pleasant and it?s always clean and welcoming.I had got in contact with Pete via the store email about a necklace I had seen and wondered if it could be delivered to me. He was very helpful and the item was packaged very well and arrived in no time at all. Thankyou very much. :)
February 2024 by Gee B-N
Had a dire experience with the owner Sara, she is vile. Terrible customer service.
January 2024 by Ashley Daniels
The shop has a great selection of clothes and gifts.I purchased a bottle of Penderyn (icon no6) at a good and fair price.I do feel the staff are a little on edge and would encourage them to be more welcoming. As the shop has an atmosphere you would get when being welcomed on a nightclub door
December 2023 by Hazel
Some really nice products, including clothing, footwear, accessories, jewellery, bags, gifts, homeware, and more. High quality items, and as such, definitely on the expensive end of the scale. A large store with lots to see. Quite packed in shelf-wise, making moving around a little difficult when it's busy. I think wheelchair-users or those with pushchairs could struggle to move around freely.
November 2023 by Oliver Henderson
The ladies jewelry section of the shop has a great selection of pandora and nomination charms available, we bought some Christmas presents from here before browsing the main store downstairs. Some nice gifts and souvenirs available here. The men's section upstairs was brilliant, ended up buying a new wallet and bracelet. The staff were brilliant, especially in the pandora section and the upstairs men's section!
November 2023 by Jenny Stockton
I ordered online. Beautiful quality product, well packaged and super fast delivery. Thank you very much for a great online shopping experience
August 2023 by Susan Dolton
Visited the jewellery shop and found a really good selection of silver jewellery. The lady who served me was lovely, very helpful and made it an enjoyable experience. I would definitely go back.
July 2023 by Clare Mascall
Make sure you try on any items before you buy as they will not refund even with a receipt and tags still on item. Very rude staff felt like I had asked for the impossible when just wanted a refund due to the style of the top I purchased not suited to my body shape, basically told its my fault I should have tried it on in the shop.
June 2023 by Andras Juhasz
Very nice shop, everyone finds a gift here for sure. Got my first Snowdonia tshirt from here as a gift. Thanks!
May 2023 by adam sands
Wow what a lovely shop and super friendly and helpful staff.Its nice to take time out and blend in with such a lovely town. This shop is well worth the time to visit as the staff are always there to help.
April 2023 by CJ RS
Nice variety in the store - something for everyone.Didn?t like the matronly ?security guards? posted around the store keeping a beady eye on shoppers. As another review commented, felt like they were watching out for kids sticky fingers in a sweet shop. It definitely put me off browsing for longer and I was keen to leave the store pretty quickly.
December 2022 by sarah sweatman
Brilliant service. Ordered jacket and it arrived within a couple of days. Sadly I ordered the wrong jacket and I returned the item via a courier, I received my refund the very next day. Would recommend. Thank you team Anna Davies.
November 2022 by Alex Haas
Came here in the late afternoon, shortly before closing time. Besides lots of souvenirs, there is really a lot of interesting stuff here. Lots of good quality clothes as well. Didn't really have time to check it all out.But bought some nice fridge magnets, keychains, caps and a bunch of T-Shirts. Everything of good quality.Staff was very nice and the prices fair. Definintely a place we would spend more time in. Surely another time.
