December 2023 by Stephen Lewis
Always a good selection of DIY materials and tools.
December 2023 by Leanne
Unhelpful staff when in need of using the loo even after explaining health issues. 20th November around 12 from the lady at self scan. She then stated starbucks has toilets when in fact they're closed for a refurbishment. Disgusting behaviour.
September 2023 by Robert Bowden
Great staff. Sorted my needs quickly and efficiently
August 2023 by Allyson
Loved the products but delivery man just left it in the foyer as too heavy to deliver to my door . He was very rude and told me he will take it back and say I refused . Will never order from B and Q again .
August 2023 by amie radway
Very good customer service on multiple occasions. Well stocked. I would have rated 5 stars if it had customer toilet facilities.
August 2023 by Clare Sheppard Gale
Went in for a new kitchen, kitchen designed, had help from a man called Steve. He was brilliant, lot's of ideas for us. Got it being delivered at a time to suit us. He was really helpful.
July 2023 by Rachel Morgan
Went to B&Q Bridgend today for paint. Jack was very helpful and even envited my daughter behind the counter to watch the paint being mixed, explaining all the different colours inside the machine and how it works. She absolutely loved watching the paint being made and learning how it was mixed.Thank you Jack for making a routine experience into something fun and interesting!!!
June 2023 by Jean Balfour
I was able to find what I needed. Staff could have been more customer orientated instead of chatting together.
June 2023 by Gary Morgan
Local store and was staff (Andrew) was extremely helpful in helping me find the right product.
June 2023 by DARREN GILMORE
It was OK. But as per most large retailers they do not staff the tills. About 6 to 7 checkouts but only 2 open.
June 2023 by S S
It's a big store with helpful and professional staff, and good for regular DIY but it certainly doesn't have as much variety as its other stores. I went to choose some bathroom items but struggled with lack of variety. It was quite a small display.They have good variety of indoor tiles, but just very scanty outdoor slabs. Not a place to find outdoor tiles.Overall the store has lots of DIY tools etc, and there are lots of plants in garden section.Worth a visit definitely.
May 2023 by sheree jackson
I travelled all the way there which was a 60 mile round trip, to purchase flooring, on the website it said they had stock. They didn't have any or couldn't be bothered to look. A waste of time and petrol ?
May 2023 by Lewis Hale
Great selection at this store, but some basic customer service skills are lacking.
May 2023 by betsy thomson
Been there quite a few times , but not much help on the floor , good selection
April 2023 by p mabbs
Visited today and bought a few unplanned heavy things so hadn't taken in a trolley. I can't carry weightsWithout fuss lovely young man called Dylan carried things to the checkout for me and then out to my car for which I was so grateful. Thanks Dylan ?
