February 2024 by Craig H
Amazing service as always from Lisa and Cath. I always feel assisted to make the best purchases when I describe what I?m looking for. They also helped me with some great value warranty for a watch I bought. Great team! Craig
February 2024 by Lewis Dean
Took a piece in for repair, the service from the staff was fantastic. The repair work was completed quickly and piece looks better than it did when new. The staff were friendly and even had a treat for the kids
February 2024 by Donna Richards
We had wonderful service from Mia, who was so helpful when we were choosing my engagement ring. She went above and beyond to help, and was so friendly to. A big thumbs up to Mia at Bridgend Store.
February 2024 by Sarah Malin
Given my 16-year-old son, his birthday present, which he absolutely loved. Can't thank Lisa enough as in all fairness she picked it for him.So polite and friendly, will definitely be shopping here again.
February 2024 by Kieran Fort
Just popped in to look at watches. Lisa is a very good sales woman even talked me into buying my wife's Valentine's Day present, as lisa says happy wife happy life. Very friendly place will definitely be returning.
February 2024 by sharon emberling
The staff were excellent and really helpful. I really enjoyed every minute of my visit to the Bridgend store. Very well done all.
January 2024 by Nigel Pitman
What a fantastic service.I needed 3 Citizen watches to be repaired.Mia was outstanding taking 45 mins to log everything in to the system correctly and understanding my requirements.Thanks for the pleasant and helpful attitude of all the staff.5th ?????
December 2023 by MICHAEL LEWIS
Very expensive for what you buy.
December 2023 by Anthony Jones
I just purchased a watch for my sister for Christmas from the moment I entered the store I was greeted with a smile and good morning the staff were very professional the manager I think her name was Lisa she was so helpful and plenty of patience and didn?t rush me in buying a watch thanks again to the staff in h Samuels 10/10
December 2023 by Chris Ruddy
Great prices on jewelry and watches plus very helpful staff.
November 2023 by K
I had already located the watches I wanted online and wanted to see how they actually looked In store.What I imagined and what was in store looked completely different!I was after a watch that give me a timeless classic experience, I knew how I wanted it to look.I was very pleased with the fabulous help Leon give me. I had explained briefly what I wanted but felt that buying this watch was a personal experience that only I knew what I wanted. Leon took my brief on board and took a fabulous selection of watches from the range for me to try along with my selection. He allowed my elimination, and finally reach my purchase conclusion which I love. His patience, determination, and kindness was a pleasure that allows me to cherish my watch for years. Thank you.
November 2023 by G H
We went to H Samuel for a watch for my wife. The man who assisted us, Leon, was incredibly patient and professional with his advice and help. Thank you, we will always return here in future.
September 2023 by huw edwards
I don't normally write reviews but I felt I had to here. I recently popped into H Samuel Bridgend to pick up my repair, it was so nice to see how customers were being treated in there.The girls were rushed off their feet but made time for all of us customers so no one felt rushed. I was particularly impressed by Mia (think that was her name) who couldn't have done more for an elderly lady, pulling a chair up for her and helping her with her shopping. So lovely to see someone so young being that kind and helpful.Well done H Samuel!
September 2023 by Nathan Ford
Visited H Samuel bridgend on Tuesday to buy an engagement ring. Like most men I was super nervous.As soon as I walked into the shop I was greeted by Lisa ( later found out shes also the manager)Lisa probably saw that I was a nervous wreck and quickly made me feel at ease. The whole experience was brilliant with no pressure to buy the ring. We even managed to get a ring better than I expected for my budget.I was also worried about how to pop the question, Lisa kindly gave me some ideas and shared her own experience and from other customers.Will definitely be returning for our wedding rings!( She said yes by the way)
September 2023 by Jenniffer Clark
Excellent service from Lisa