April 2022 by Dawn Jones
Disappointed to find Nat West closed today- Saturday 10.00am
August 2021 by Amjid Saddiq
Staff absolutely not interested to help and just rude.
July 2021 by Joseph Sims
Had a couple issues with closing a HTB ISA, was due to comolete a house purchase within 2 weeks. So needed it very urgently, Vicky at the Bridgend Branch was absolutely amazing with helping me getting the issue resolved,even hand delivered the statement i was due to have a week prior to my solicitor,only reason for 4 stars was initially the branch had not closed the correct isa,they closed a saving account not my help to buy,human errors occured causing the issue. Stress that i could of done without but once again Vicky and also Claire got this resolved for me as quickly as they could. Thank you again both
July 2021 by Chloe Hill
It's a bank like any other bank. But the people working there go above and beyond there job description to help.
August 2019 by Jeff Ackland
Just not enough staff. As people have commented the staff that are there are very nice, just not enough of them.
August 2019 by Mobile Gaming
Amazing staff and even better service.
May 2019 by Elan Edry
Very helpful and friendly staff. An issue with the pay-in machine was resolved quickly and with a remarkably helpful attitude. The branch offers a range of services which help small business owners and is open on Saturdays.
April 2019 by Annie Beynon
Literally the slowest branch in the world. Only ever have two staff members ever in, who are more interested in chatting than working. Tell you to to use the cash machine, which says "NOT WORKING" on it. If you don't want to work, don't work or do your job properly.
November 2018 by Kelly Roberts
They are only Interested in you if you got plenty of money
April 2018 by Corey White
I'm not happy at all
July 2017 by Matthew Harris
Staff could be friendlier, particularly manager
June 2016 by Donna Michelle Evans
Visited here 5.10 pm yesterday - wen site said open till 6pm - wrong! Closed at 5.00 I saw a member of staff leaving at that time asked why it was closing and the web page said 6.00 pm and she said well we close at 5pm didn't care or was interested!
I drove all the way here after checking the opening times on the internet had company cheques to bank! Not impressed! This Needs to be accurate !
June 2016 by Ashley Lewis
Fantastic staff at Brigend branch happy to help you well recommended Natwest
May 2014 by hope jones
A bit too informal atmosphere for a bank - younger staff need to tone it down a bit.
