December 2023 by Adam Dando
Delivery delayed yet again, sofa. Waited all day today for "loan" sofa. No contact, no show! disgusting from SCS Bridgend. Day three of being in bedroom with newborn as nothing to sit on!
December 2023 by Alexandru Ciubotaru
I spent approx £3500 on furniture 2 years ago, and this is what happens to it with very light use of their tables. The underglass material just breaks while the glass is intact and has bubbles all over underneath. No support from aftercare, as outside the warranty but their products fail to withstand the expected lifetime. I will have to go to small claims court.
December 2023 by Gareth
Great support and help from staff here, very welcoming with great attention to detail .. many thanks
November 2023 by Alyma Pen
Excellent choice and excellent service. Lynn was so helpful and a lovely person when ordering.
October 2023 by Katrina Thomas
My store assistant was Lyn she was exceptional helpful and pleasant when I went in to chose a sofa giving plenty of advice with out being pushyAnd plenty of advice on the after care of my new sofa ...thank you to Lyn :- )
April 2023 by Lisa Saunders
Fantastic service from entering the store to my delivery brilliant (Bridgend)
April 2023 by Kate Winfield
Staff very helpful and not pushy . The store was clean and tidy. Had a good look a round and placed an Order for an armchair.
April 2023 by joanna Kelly
The men in the shop was Really helpful, given us Great Dealwe have Come here many times in the past for our carpet and floors.The men's who put our floor down and carpet did really good job also they hover atherwadWhich is Brilliant.But they do not take the old carpet with them or some of the the carpet and floor leftover but I suppose some do not do it or they probably cost you for them to take way.
February 2023 by Petula Mathias
Very helpful assistant.I've not ad a very positive experience with this store on a previous occasion.
November 2022 by Karen ?Kazza? Radovic
Great customer service, despite not being able to provide what I wanted
July 2022 by antony waite
Great service and help with buying our furniture.We would highly recommend.
June 2022 by BlondyBooBoo
Fab store, Andy who served us was amazing. Super friendly and just all around a nice guy! Think we spent most of the day in the shop ?
May 2022 by Zoe Petre
Worst flooring experience of my life. We spent hours on the phone to change addresses from our old house to new house when reiteraring with the sales advisor what the situation was. We were told the fitting price was included, and when this was booked we were told we had to pay the fitter as they're self-employed. Baring in mind we also had to pay another fitter to fit the vinyl and laminate as they don't do this... The surveyor never measured our cupboards, or downstairs bathroom, despite us providing floor plans and writing down exactly what flooring was going where, and confirming this with the sales advisor over the phone the day before the surveyor went out to measure the property! As a result, the sales advisor didn't order any of this for us, despite confirming it over the phone with me which is weird? No extra wastage was allowed for our downstairs fitter, meaning our cupboard has tiny patches of laminate to finish the job, which looks ridiculous. Our scotias were not matched correctly for our kitchen flooring, we have light grey/beige flooring with bright grey scotias with dark black running through them, meaning they have to be ripped out and will damage our skirting boards (we were never presented with any options). They forgot to order floor bars for our downstairs, so we had to pay for these on the day. The list goes on and on... Our vinyl got fitted and they have cut it too short, leaving gaps beside our bath panel and completely botched it behind our sink and toilet. The store manager was extremely patronising to me, and would not listen to any of these concerns I raised. He only listened when he was passed on to my male partner, which in this day and age is absolutely RIDICULOUS, especially when I was spelling out each and every issue to him. He just couldn't comprehend it. We have not been compensated for any of these issues, only our vinyl and other materials being ordered due to their mistakes. We now have to pay extra money to get these missed items fitted, and to top it off our vinyl in the bathroom was not sealed around the edges, toilet or sink so water can get underneath it and damage the floor boards. Worst company ever for flooring and I would not recommend anyone touching them with a pole. We now have to spend our spare time trying to sort all of these issues, instead of enjoying our new home as first-time buyers. Thank you ScS for ruining the entire experience, and offering no solutions to our problems. AVOID AT ALL COSTS FOR FLOORING!!! On the other hand Andrew @ ScS Bridgend was great at sorting our sofas, and knows exactly how to do his job :)
March 2022 by mark shakeshaft
Nice carpets available with comparable prices to competitors, but underlay prices were expensive and fitting was in excess of 4 weeks. To long a wait for what I needed for a turn around on one of my rental properties.
February 2022 by Linda Simpson
Well set out shop. Bigger than it looks. Helpful Andy Got paperwork sorted, sofa delivered on the day specified by 2 happy friendly guys. We will shop there again.
