March 2024 by anita kaur
I have contacted the store on multiple occasions trying to get some help book a holiday. So many promised emails and calls that have not been made. Very disappointing.
March 2024 by Hannah Kill
Had the most amazing experience with Stacey!! This was the first ever holiday we?ve booked stress free and honestly that?s all thanks to her! She took into account everything that we had asked and made us feel so relaxed and comfortable! Thankyou so much Stacey, we will definitely be back to you for our next holiday ?
January 2024 by craigcope93
I called the tui store in Bridgend today, got through to a lovely lady called Stacey. She helped me all the way through from start to finish despite the shop being obviously extremely busy! Would recommend this store to anyone!
December 2023 by Chris Church
We visited the Bridgend office after searching the internet and brochures and failing to find the perfect holidayStacy helped us find our holiday after trolling through nearly everything that the Greek Islands had to offer and also saved us £100 with Tui?s Black Friday dealsShe was very patient and found us the daytime flights, the resort, type of beach and apartment we wanted in Rhodes
December 2023 by GERAINT DAVIES
We recently booked a holiday to Egypt with Sian, she was very patient and attentive and went above and beyond to assist us.
December 2023 by HughKaren Nelson
We went into the Bridgend store today to book a holiday for next year. Sian was brilliant and sorted everything from choosing seats on the aeroplane to getting our travel insurance and parking booked. She showed us how to use the app to enable us to see our holiday and all the details about it.
December 2023 by Bernadine Gorvett
I called into the shop looking for a brochure and sian greeted me with a smile. She asked what type of holiday I was looking for and offered to sit down with me to look at options. I unexpectedly booked a holiday for me and my husband for our anniversary. Thank you sian, you made the whole booking process easy. I will definitely be back to book another holiday with you.
December 2023 by Di Griffiths
Went into shop this morning to book a hol. Met by Helen, a pleasant & helpful agent. Put as at ease & took us through the process with calm professionalism. Thank you Helen, looking forward to our hol & will def see you again in the future.
November 2023 by Paige Roach
Amazing service from start to finish. I honestly wouldn?t go to any other travel agency to book a holiday.Thank you again girls and can?t wait to go on my dream holiday!
November 2023 by bethan john
10/10 service from the tui bridgend branch!! Planning a family holiday of 11 I thought was going to be a nightmare but in the hands of Leanne she found the perfect family holiday for us, the whole experience was flawless and will be returning to book another hopefully in the near future. Definitely recommend
October 2023 by Gemma Lewis
Great customer service from both Helen and Sophie at TUI Bridgend branch. Our son is a wheelchair user and we have just booked our first family holiday abroad. We've certainly not been the easiest of customers as we have never flown with our son in his wheelchair and there has been lots to organise. Staff were very welcoming, patient and accommodating of our son's needs. They have really put our minds at ease and we are looking forward to our upcoming holiday. Thanks ?
October 2023 by Andy Phillips
Great advice and service from the Bridgend staff especially Sharon, Sophie and Kaye. Got us a great deal and now looking forward to a great summer holiday in Tenerife
September 2023 by Laura Snook
Helen has been a huge help when recommending places to travel and how to do it the most cost effective way - a fountain of knowledge and will of course be booking with her in 2024?
September 2023 by Andrew Morgan
Popped in to price up a Turkish holiday, Kaye was fantastic, helped us book our holiday and I had a great coffee as well.
September 2023 by Emma Whiteley
Amazing service from Helen at the Bridgend branch. Helped us book an amazing summer holiday to Corfu. Nothing was too much trouble. We will be back soon to book our next holiday!