November 2023 by S F
Excellent service to check out a problem with my eye
October 2023 by Connie Laws
My appointment was great as always great service from the staff
October 2023 by Hannah Bethan
Thought I would give this place a go purely because they offered a discount for nhs workers however I've just ended up going back to specsavers. Don't get me wrong, I didn't have awful customer service when I came by for my first appointment but when I wanted to return and have a refund for my glasses as I had been back and forth 3/4 times, it seems they was adamant they just wanted to change my glasses, gave me a pair glasses I would never choose to try on, didn't seem I had a choice to get up and look myself either. I told them I don't want to keep trying keep coming back and forth, I do not have time to do that, they gave in eventually and let me have a refund. The glasses was giving me pressure headaches, the glasses was digging into the side of my ears and something didn't feel right about the vision which I told them...So I went back to specsavers and showed the woman the prescription vision express had done for my eyes and for some unknown reason vision express for some reason lowered my prescription which is why I had pressure headaches and noticed something wasn't right with the vision..Won't return..
May 2023 by natalie hirst
Such a lovely team who all made a very nervous customer feel completely at ease. Highly recommend.
May 2023 by sian jill whyard
optician was lovely staff very helpful helping me chose glasses
April 2023 by Ben Edwards
Was seen on time by the amazing assistant who took me through all the first sets of tests and checked which glasses suited me. The optician was also amazing and went through everything with me.
December 2022 by D W
The scruffy optician turned up half an hour late, only to tell me that suddenly going blind in one eye is "nothing to worry about". He didn't test each eye individually, so when I explained that I wouldn't be able to read the sheet with just my bad eye he said "I don't believe you". My vision has since worsened drastically so if you value your eye sight I'd avoid these 'professionals' at all costs."Should've gone to Specsavers"!
December 2022 by Vernon Lewis
All the staff were polite and interactive to my needs . Vern
November 2022 by June Martin
Lovely friendly efficient staff. I will certainly be coming back next year. Thank you.
October 2022 by Philippa Settle
I have been using Vision Express for a while and they have always been lovely. Yhis was paryivilatly do on Thursday when my eye became suddenly badly bloodshot. They fitted me in to examine it thoroughly and were very kind and reassuring whole I was waiting. 12/10 for"bedside manner"! 10/10 for efficiency.
October 2022 by Timothy Chan
Lovely staff who are knowledgeable, friendly and very helpful. Debbie the store manager is excellent.
September 2022 by Jeanette Wilson
Very good eye test best i had in a while would recommend to any of my friends and family
September 2022 by Kate Winfield
Excellent service staff are very friendly and helpful. Would recommend this opticians. Very pleased.
August 2022 by G D
I love this Opticians! Been going there since I was little. The staff are so polite,friendly and accommodating, and always ready and willing to help however they can. Excellent service, eye test is done very thoroughly and is explained through really well so that you understand everything. I've never felt rushed or unwanted. Really lovely store, I would recommend this Opticians to anyone!
August 2022 by Frances Needs
Knowledgeable, polite, professional staff. Lovely shop with lots of choice of frame. No hesitation in recommending
