December 2023 by william Eats
Fabulous freshly fried food.Lovely staff.Management are top tier.Shout out to Ethan the store manager it?s clear he?s passionate about the restaurant.I?m here almost daily lol.
December 2023 by lee carter
Love a KFC but there restaurants are nevers really clean and this time service was poor.
December 2023 by Jan Franks
It had been raining and the floor was really greasy and slippery. No aditional mats were put down and I slipped, to stop myself from falling to the ground I grabbed my husband and in doing so Ive hurt my shoulder,neck and upper back. Plus on that day the wifi was down so could not use the app and use my coupons, so rather than missing out I ordered my food online and used the click and collect. Put rubber mats down when its wet. Signs are ok but the floor was slippery.Parking: Quiet when I was there maybe cause it was pouring with rain!
December 2023 by Jonny Maddox
Don?t eat here. Had chicken and chips last night and I?ve been sick all day today. Definitely got food poisoning.
December 2023 by johnny _coils
30 minutes to order on the drive thru and 10 minutes just at the window to try and make the orderVegetarian options: Not a lot of options
December 2023 by phillip rees
Chicken was very salty and chips were not the
December 2023 by Alex
food came through uber pretty quick, except the pieces of chicken was extremely greasy, RAW and looks like theres brains in there. definitely
December 2023 by Hasina Ghani
The food was great; the staff were not. We waited more than 10 minutes for two box meals and a kid's meal. Staff seemed to be more bothered about chatting in the kitchen than serving even when someone came to the counter. I had to go to the counter to ask for our order which we could see was ready on the landing zone. There was a table that hadn't been cleared from before we came in and other tables were dirty, and the floor not clean. I'd overlook this if there wasn't at least 4 members of staff in the kitchen, behind the landing zone, having a chat.Further to the above, the toilets were dirty and had no paper. External bins were full. One staff member who seemed to casually flit between front counter and kitchen with no hand hygiene in sight, had huge fake eyelashes and extensions in. If environmental health had done a spot check, you'd have been shut down.I know hospitality has been destroyed by the pandemic but this was ridiculous. We've both worked in the sector and know how hard it was pre-pandemic, but this was something else. This is a clear failure in leadership and of the standards no doubt expected by the Colonel himself.
October 2023 by Tony Das
After no chicken on the bone available at Nantgarw, drove to Caerphilly to find they had the similar problem.Had the last few pieces of chicken on the bone as part of a family bucket and then had to wait for them to cook some boneless chicken fillets.Normally the food is piping hot, but as we had to wait for the rest of the order to be cooked. The chips were stone cold and the rest of the food in the ?bucket meal ?was lukewarm.Very disappointed how a chicken outlet can run out of chicken!
October 2023 by Simon Drake
Not sure why this KFC is the best, you would think they are all the same.Staff are fab and always recommend the best deals.
September 2023 by Hannah Freeman
Always clean, staff are nice, food is delicious. Sometimes a little slow but never an inconvenience and staff are always polite with it. Conveniently located and easy to order. Wish they did home delivery via the KFC
September 2023 by Kevin Garland
The food was ok. There don't seem to be any really good KFC stores any more . Most of them fall into the average category and this is one of them. I was hungry and it sufficed.
August 2023 by Apollonia Samaveld
I ordered a teriyaki boxed meal. It was lovely however a bit concerned with the high level of salt in my chicken filet!
August 2023 by Daz Ford
We ordered food for the team at work. Ordered this in advance in the day and was ready bang on when they said it would be. Food was great, hot and as you expect it. Staff were friendly and carried it out to the car.
August 2023 by Susan Jones
Not difficult to understand why the car park and drive through are always empty the food and portions were awful this is not a reflection of all KFC restaurants because I have always enjoyed what I?ve had elsewhere but Caerphilly one is shockingly bad
