August 2023 by Leo A
food was lovely, we?d heard they garlic balls were banging? we didnt think literally. the garlic dough balls exploded upon opening the box
August 2023 by Jennifer Fergus
Ordered a pizza at 8pm on Tues. 1h45min & x3 phone calls later - still no pizza. The girl we spoke with was unhelpful & uninterested. Asked for order to be cancelled & refund issued. Pizza then turned up at 10:20pm despite us asking to cancel it - the girl in the store hadn't bothered to tell the delivery driver (who was lovely, appreciate not his fault). Won't be ordering with Papa John's again - avoid.
August 2023 by William Burns
Ordered 2 Pizzas at 8pm on a Tuesday night (not exactly peak time!). 1h45min later and still no idea where this pizza got to. The tracker showed the pizza as delivered but it never was (I even checked and the address I gave is correct). I was just told the driver is on his way but that was ages ago. Asked for my order to be cancelled and for a refund now as it's taking the piss. Staff unhelpful and not bothered. Won't be ordering with you again.Update: It's now 22:20 and a lovely delivery person (Mark from Bridgend) has delivered the pizzas. Poor guy hadn't even been told that the order was cancelled. I took the pizzas in as I haven't had any confirmation that I'd get a refund (no email, no nothing).
August 2023 by John Harrison
After an hour and half, gave up. What a pile of rubbish. Phoned to complain but they only have 2 people working. We'll don't bother taking people's money and shut. Papa John should investigate this franchise..
May 2023 by K Dumbo
Is it possible you can stop your staff using the disabled car parking space outside you premises as there person staff parkingAnd also stop reserving the space for yourselfs by blocking it with large veolia bins
May 2023 by Jonathan David Price
Friendly helpful staff,food is nice food is a bit pricey other than that great all round experience ?
April 2023 by Alex Rees
Waste of time and money
April 2023 by Ian Jenkins
Food was fine, over an hour for delivery still waiting for the missing drink. Do they care? nah !! AVOID AVOID AVOID. Dominos next time for me
March 2023 by mathewt940
I wrote a 5 star review last night, but had bad service tonight - the "manager"I spoke to, and the opposite of helpful - even enjoyed it when I tried to not necessarily complain, but sort it. Clearly she just wanted to finish her shift asap
January 2023 by jord Lc
Fantastic pizza last night
December 2022 by Mandy Nicholas
ordered pizza at 8pm its now 10pm and still not delivered
called at 9 and was told it had left ... from where Japan ?. phone is now not being answered.
food arrived cold driver knew we had been waiting over 2 hours and said if we want to complain write a review .
dreadful service
September 2022 by Ccharley AHowells
Absolutely disgusting treating an employee that way! Never again will I ever buy from here.
Money best spent on dominos!
September 2022 by PorllM
Enjoyed this place for years but am completely ashamed of it now. For those who don?t know, a 17 year old worker was being paid 4.81 per hour which is already an inhuman and unsurvivable amount in 2022. They asked for a free pizza from the boss because they were so broke they were unable to eat and they were ridiculed and given the whole ?I had £3 an hour when I was your age? speech as if that means ANYTHING AT ALL The food is half decent, nothing special and would do in a pinch - but the guy who did this is a complete lowlife who deserves to be poor forever
September 2022 by Mjones222333
Poor service, poor pizza, poor ethics. Pappa John's do you reply or just fob people with the its all franchises in the uk? Avoid at all costs.
September 2022 by 618leonj
The way the management treats his staff is absolutely shocking. Will never visit and highly recommend others not to visit.
