March 2024 by Carrieann Denatale
The team have always been helpful and the options have always had my best interest at heart. Appointments are always available when I need one and the fact that they are open seven days a week is very convenient.
February 2024 by Angela Murtagh
Very attentive staff. Puts you at ease. No drama. Thank you.
February 2024 by selena lewis
Staff are helpful and friendly
February 2024 by yvonne thomas
Came in yesterday for appointment very helpful and understanding thank you for every one who works there
February 2024 by Ley Emanuel
Always respectful and lovely staff to welcome you. Really impressed with Specsavers Caerphilly.
February 2024 by michael davies
Excellent service very polite allways got the answers very wellcoming
February 2024 by Julie Prescott
Excellent service every time. Friendly staff and extremely efficient.
January 2024 by Julie Sherrington
Very good and very helpful and friendly
December 2023 by Chris Moorman
The optician's examination and advisory services could not have been better. If you are advised to have an OCT scan - have it! It's worth it.
December 2023 by Elizabeth Oytaben
I usually attend a different branch but couldn't get a weekend appointment in my usual branch. From start to finish my visit to the caerphilly branch was seamless, no waiting, very friendly and helpful staff and i was in and out in an hour (including sight test and contact lens trial).I was offered help and advice from staff on choosing new glasses, and i didn't feel rushed in choosing like i have in the past (no staff member hanging around waiting). All in all a five star experience, i will be returning.
December 2023 by Alexander Bruce
Brilliant staff... well informed.. easy going ...friendly
November 2023 by Jenny Young
Now i've got better frames that don't keep breaking everything is fabulous
November 2023 by Jason Fenn
Visited in November 2023. Excellent customer service and everything was explained before, during and after each test. Many Thanks! ?
October 2023 by Johanna Howell8
I was made to feel relaxed by Rachel. She explained thoroughly and clearly repeating information to help me understand. I felt I had been cared for. My glasses came quicker than expected. Rachel made me aware of changes so that made moving to a new pair of glasses less stressful. Would highly recommend *****
October 2023 by mary fall
I was due to fly on holiday on the Monday. The Saturday before I developed a ear problem that urgently needed syringing. I contacted my local Caerphilly branch and explained how desperate I was for an appointment. They were able to accomodate me with a cancellation. I cannot thank Mike and Vicki enough for the kind and considerate attention I was given in such dire circumstances. Thank you Specsavers.