January 2024 by Cheryl Flowers
This is the 3rd time I have been in this shop and reviewed it as I had to return shin pads and was told NO REFUNDS only exchange or a CREDIT NOTE which i think the shop is out of order as these days if we need a refund and not an exchange WE SHOULD BE ABLE TO RECEIVE CREDIT BACK INTO OUR BANK ACCOUNT I ask why AND THE YOUNG LADY DID NOT KNOW WHY THE NOTICE OF THE RETURN POLICY is so SMALL on the till so i had to take a photo of it NOT A GOOD SHOP AT ALL NO assistance to help you to look for things I had to walk back and forth the shop floor asking when i was walking around the store for someone to help me but nobody to be seen I walked to the beginning the of the shop then back again to the till area to ask if I could have an assistant and she just look at me and said she could not help me i still looking around for help than a lady come out of the back and I said could you help me and I asked her why is there no assistance anywhere for me to ask for what I needed and she replied there's one at the front of the shop as you walked in and I explained i was walking up and down looking but she didn't care i really love this shop But I will not be shopping in this store ever again . I will go to Cardiff town centre where there are more assistances and they make you more welcome than Caerphilly Sport Direct
January 2024 by John Rundle
It's the best one around
December 2023 by Debbie Butterfield
The staff were not helpful and I thought the way thay spoke to me was abrupt and disgraceful and I will never go in there again
August 2023 by Robert Phillips
Visited the Cearphilly store today and was greeted by a pleasent young man at your till. He was engaged in the most exasperating phone call with another customer. Even standing away from the phone we could hear your staff member was doing his very best to provide the phone customer with the best service he could dispite thier inability to provide your staff member with the most basic curtousy. He did a great job of the serving us and keeping his cool on the phone.
August 2023 by Julie Herbert
Went in to get trainers for my two grandchildren standing around for over 20 mins after asking for help in the end walked out and went to another shop
August 2023 by chris schito
Worst customer service ever!
June 2023 by Leeanne Edwards
Great to pick up a pair of trainers or school shoes for the kids. Reasonably priced
May 2023 by Matt McK
Nice choice of things at just pricesDeffo recommendin it
April 2023 by K Watts
Hate Shopping, luckily the shop was nearly empty this morning, so I had a decent browse, bought some walking shoes,no complaints here from me, staff very efficient, K
April 2023 by S N Manning
Excellent! Great stuff that Sketchers D'lites are back in stock! ?
July 2022 by Robert Owen Griffiths
Great place to browse. Plenty of bargains to be had.
June 2022 by Mike M
Just bought my daughter a lovely pair of Adidas trainers. The lady who served us was welcoming, friendly and helpful.
June 2022 by Victoria Fender
Good deal's 70% off ??
June 2022 by Viki fender Fender
Good deal's 70% off ??
May 2022 by Marcin Kuna
Clean and tidy store with a wide selection of sporting goods and ware. Struggled to find the size of the footwear that would fit me but that's a given in my case. ?Parking might be a little bit problematic as the shop is located in the centre.