October 2023 by Shan
Desperately needing a certain type of baby formula which I knew this Tesco stocked I quickly popped my baby in his car seat into a trolley so I could quickly grab some and head home. The shelf was empty of the type I needed so I spoke to a staff member asking if all the stock was out which she replied ?I would assume so yes? so unhelpful considering I was literally there with my baby asking for something that I need to feed him.Found another staff member and I had the same type of response ?I would gather so yes? in disbelief both of them couldn?t even be bothered checking I then had to ask for him to check. As I thought, I was told there was a crate of the formula in the back the shelf just hadn?t been replenished.So unhelpful for a first time mum, they should be trying to make your life a little easier? When I got to the till the originally lady was serving opposite and said ?Oh you managed to find some then? honestly!!! So useless.
October 2023 by Lunacare Cymru Environmental Research
Tesco, Pont-Y-Pandy: In-Store Services Unveiled, Great Staff Friendly atmosphereCustomer Service & Lottery Counter:At the heart of Tesco Pont-Y-Pandy lies the Customer Service & Lottery Counter?a dedicated space designed to cater to the diverse needs of patrons. Manned by knowledgeable and friendly staff, this counter serves as a hub for customer inquiries, assistance, and lottery services. Whether you seek guidance on products, have questions about your shopping experience, or wish to try your luck with the lottery, this centralized counter is there to ensure a seamless and personalized customer experience.Restrooms for All Genders & Disabilities:Tesco Pont-Y-Pandy prides itself on inclusivity, evident in the provision of restrooms accessible to all genders and designed with disability considerations in mind. These facilities are maintained to the highest standards of cleanliness and feature accessible amenities, ensuring a comfortable and dignified experience for all shoppers.In-House Bakery:A true delight for connoisseurs of fine baked goods, Tesco Pont-Y-Pandy boasts an In-House Bakery that crafts fresh, quality treats using only the finest ingredients. From artisanal bread to delectable pastries, the bakery offers a tempting array of items that cater to diverse tastes, adding a delightful aroma and flavor to the shopping ambiance.Tesco Finest Range Products:For those seeking a touch of culinary sophistication, Tesco's Finest Range is a curated selection of premium products that epitomize quality and refinement. From gourmet delicacies to carefully sourced ingredients, this range is designed to elevate the culinary experience for discerning shoppers, reflecting Tesco's commitment to providing top-tier offerings.Fresh Produce & Local Sourcing:Tesco takes pride in its commitment to freshness, especially when it comes to produce. The Pont-Y-Pandy store prioritizes sourcing local produce, fostering community relationships and ensuring that customers have access to high-quality, locally grown fruits and vegetables. This approach not only supports local farmers but also reduces the environmental impact of transportation.Max Spielmann Photobooth Prints:Capture and commemorate your Tesco experience with Max Spielmann Photobooth Prints. This unique service allows shoppers to create instant memories through fun and personalized photo prints. Whether it's a solo snapshot or a group picture, the Max Spielmann Photobooth adds an element of enjoyment to the shopping journey.
October 2023 by Kayla Jacko
After our cards not working in the tills, they carried on serving others whilst we are trying to make the payments.Other peoples cards were declining and unfortunately some people (including me) only had Apple Pay.Had to leave our shopping behind after they didn?t help one bit and just kept serving others with the same Card problem we had.45 mins(when we first queued up there was only 1 till with the queue going all the way up the aisle)
October 2023 by S N Manning
Good, quick self-scan tills compared to other shops. Open till late. Polite, helpful staff.
October 2023 by Emmy GP
Well stocked, clean, disabled parking and entrance.
August 2023 by Hannah Lea-Gerrard
Thankyou Stan ! A wonderful member of staff who made us feel very welcome and helped us choose our wine. We really appreciated the help and will enjoy this evening ! Thanks again Stan
June 2023 by K Dumbo
Only 1 till open again , left my food in trolley off to AldiEvery little only helps yourself
June 2023 by Sara
Totally ignored by the cashier while going through the checkout could have been invisible, not a great experience?
May 2023 by David Nash
Good store plenty of options to buy
April 2023 by timothy cronin
Okay can get most of what you need here without going enywhere else
April 2023 by Andrew King
It's my local Tesco. It has a good range of the things that I like. Staff pleasant and helpful.
April 2023 by Maggi Millington
Disabled bathroom red cord isn't up to regulations!!! needs to reach the floor for emergencies or its pointless!!
December 2022 by DAVID Green
Gutted we decided for a number of reasons to have Christmas Dinner on Wednesday. So for dinner today (Christmas day) we were going to have tesco tomahawk stake just opened the cellophane and it absolutely stinks totally rotten £25 for rotten meat. I had to throw straight in the bin before it stunk the house out. No meat for dinner today.
October 2022 by lkk89
Always get a £3 meal deal. Lots more variety now especially with the snacks :)
August 2022 by Hefin Jenkins
Really poor range of vegan food in comparison to other supermarkets in the area.Plenty of parking though, although the layout just seems wrong!