March 2024 by GSP Electricians
Exceptional Service and Expertise at Cearphilly MOT Centre!I recently had the pleasure of visiting Cearphilly MOT Centre for my car's annual MOT test, and I must say, my experience was outstanding! From start to finish, the team at Cearphilly MOT Centre went above and beyond to ensure that my vehicle was in top-notch condition.First and foremost, the staff members were incredibly friendly and professional. They greeted me with a warm smile and immediately made me feel welcomed. Their knowledge and expertise were evident as they explained the entire MOT process, answering all my questions with patience and clarity.The facility itself was clean, organized, and well-equipped with state-of-the-art tools and diagnostic equipment. This gave me peace of mind knowing that my car was in the hands of experts who were equipped to handle any issues that may arise.The MOT test itself was conducted efficiently and thoroughly. The technicians meticulously inspected every aspect of my vehicle, ensuring that it met all safety and environmental standards. They provided detailed feedback on the results and offered valuable recommendations for maintenance and future care.What truly sets Cearphilly MOT Centre apart is their commitment to customer satisfaction. They provided transparent pricing, and there were no hidden fees or surprises. The entire process was hassle-free, and they even offered a complimentary coffee while I waited for my car to be tested.I left Cearphilly MOT Centre feeling confident and reassured that my car was in excellent condition. The level of professionalism, expertise, and friendly service I received exceeded my expectations. I highly recommend Cearphilly MOT Centre to anyone in need of reliable and trustworthy MOT services.In conclusion, Cearphilly MOT Centre deserves nothing less than a 5-star review. Their exceptional service, expertise, and commitment to customer satisfaction make them stand out from the rest. I will definitely be returning for all my future MOT needs. Thank you, Cearphilly MOT Centre, for providing such an exceptional experience!
March 2024 by Lindsey Richards
Good customer service. Friendly and very helpful with booking the car in for service and other bits that was needed . Kept updated thought out definitely will be using them again
January 2024 by Stewart Foster
Excellent location ,friendly and efficient . This is a relatively rare garage that has access lifts that can handle high top van.
December 2023 by Mathew Jones
Good guys, always take cars there for MOT, always try to fit you in and helpful
December 2023 by Lee Gardener
Been talking my car here for the last 3 years now, always a good service
October 2023 by Caroline Jackson
Can?t say I?m impressed with this garage. The customer service is poor and I would not use this garage again. Booked in for a service specifically asking for them to look at a particular issue with my car. I had a phone call to say that my car needed new discs, pads and tyres £450 in total including the service. The issue I asked them to look at hadn?t been dealt with but they would provide me with a quote when I picked it up. (An additional £450). Took it for a Mot to a different garage as wasn?t satisfied with the service. They noticed I had new brakes and told me to take it back to the garage as there was a slight lag on the one side which would eventually lead to the other side scorching as it was over compensation. Said it was likely the calibre was slightly misaligned or air was trapped inside but a quick fix to resolve. Took it back and can honestly say they are just plain rude. No customer service what so ever had to explain three times to the mechanic what the other garage had said after he asked me if I wanted an MOT on it? Then stated I had new discs in it and he didn?t know what I wanted him to do with the car?(even though they had put the new brakes on the car in the first place) to eventually be told it needed a new part which I could hunt for online and they would do the work for £150 labour. Took it back to the garage that MOT?d it and they said there was nothing wrong with the part and resolved the issue FREE OF CHARGE!
October 2023 by sam thomas
Avoid at all costs! Spent £750 to fix a problem with my partners car, they held the car for 3 weeks!! Came out sounding worse than it went in with new problems. Then only to be told to bring it back and charge us a further £250 for a starter motor, a week after being out of the garage, in the petrol station this morning and low and behold the car wouldn?t start. Will never return to this shammy garage again!
October 2023 by Andrew Prouse
Really good customer serviceGreat staff and the man working on my car VAUXHALL ZAFIRA really approachable and nice lad in all fairness MOT is fast and effective & done properly, if anyone is weary about going to a new place to get your MOT like me as I?ve been using my previous one for years this the place go, and I?ll be using this company againThank youAndrew
October 2023 by David Powell
Waste of time. I booked in a month in advance for a 2 day job they had my van for a week and didn't start work on it. Im extremely disappointed.
September 2023 by Naomi Jones
Been back and forth a lot over the last few months trying to fix our car....and needless to say its cost us a lot of money!!! They would say yeah all done we driven it and all sounds good. We would pay, and drive home to it sounding exactly thr same. This happened a lot!They are very confrontational and to be honest talk down to you when you question them on why it's not fixed.The work they did is under warranty but we had such an awful few months with them we couldn't bring ourselves to go back.We have now eneded up going to another garage who have gone above and beyond to get it fixed but it has obviously cost us more money.All in all we would never go back. Even if they had fixed the car they are just quite rude and confrontational!
September 2023 by claire Iles
I was unfortunate to find a nail in my rear back tyre. I popped here on the off chance and have to say they were so helpful and got my tyre sorted. Will definitely be using the centre again.
August 2023 by Andy H
Alway an excellent service and very reasonable prices for repairs and tyres.
July 2023 by Callan John
Quick, efficient, changed the time of my MOT for me at late notice, and generally a great service
July 2023 by Shan
Highly recommend this place. The booking process was easy with no upfront payment - just a follow up phone call to check some details. On the day the guy I spoke to at the desk was really friendly and I made a point of telling my partner how nice they were. My car was ready to be picked up within 1 hour 30 mins which I thought was amazing for an MOT. Different gentleman on collection and he was just as friendly as the first guy. Will forever return here with our vehicles as the service was brilliant.
July 2023 by Miesah Sufien
Absolutely highly recommend this garage been with them many years RAC recommended them wouldn't go anywhere else most of all very honest as well as freindly recieve texts when mot is dueServices: Electrical repair
