November 2023 by James Cornew
Lovely pizza we usually use dominos but never again yours were 100% better than their's.The only problem with this place is there is no
October 2023 by Lucy
Staff were extremely kind and helpful, we?d made a mistake with our order and they were really accommodating. Food was delicious and piping hot too!
October 2023 by George Brunt
Torchwood pizza on me found you in Cardiff at 15 o'
September 2023 by SpaceJam OnTape
Absolutely disgusted.Let's call out the Manager Aaron real quick. Dont know who it is hiring at this dominos, but you need to have a good look into this branch.Just ordered a pizza and adjuated the toppings to have sausage, chicken breast strips, and pork meatballs.Once the pizza arrived , I noticed the chicken given was Tandori chicken. My wife is allergic to Chilli powder, so I called back and spoke with Manager Aaron.I explained the situation, and his response was, "we will send out another pizza."Sorted!No.....not really. I received a call from the driver asking for the previous pizza, This has never been requested before, especially from other Dominos I have ordered from, so I didn't think to keep the pizza. My wife is deathly alergic to Chilli. I dont want to keep that in my flat. I emediently threw it out in the community trash.Once I explained this to the driver, he said, "I will need to call the restaurant. I did so.Explained the situation to Manager Aaron, to which he requested a picture of the Pizza. I had taken a picture before throwing it out to keep as evidence. Aaron proceeded to call me a liar and that the pizza i had sent was not his?!?!(See the attached photos)He explained that I would need to go into the trash and get the pizza back to give it to the driver.WHAT WAS GOING TO HAPPEN WITH THAT PIZZA IS BEOND ME!I dont know how many people would appreciate knowing that your driver was returning food that came out of a litteral dumpster.After explaining, i didn't want to dive into a dumpster to get the pizza box. I was informed that there was nothing that could be done.......Manager Aaron proceeded to say, "we requested the pizza from you in the first call." This was a lie. I have recorded the phone call, and this was not stated.Manager Aaron then proceeded to say "we always ask for the pizza back" this was also a lie as the week before we had the same issue where we received a completely wrong pizza and had another sent out with no need of returning the last.When I mentioned this to Manage Aaron, he stated, "Thus rule was just put in place," so why are you lying to me Manager Aaron? You dont always ask for this. You only just started.......
August 2023 by stephen Garner
Smallest pizza's ever, tastes good but after one bite its gone. And i am not a big eater, increase sizes please to meet most other pizza providers.?
August 2023 by naveen almadhi
The outlet has limited seating and tables required cleaning. Rest food as always, exceptional.
June 2023 by Glesni Tegid
There was a mistake with one of the pizza's we ordered, but we called the store and they sent a replacement out in under 20 minutes with a free side and free drinks. Great customer service!
January 2023 by taralou84
Took my 3 children for a treat today! Never again! Was over charged by £71 and told nothing could be done heres a number to ring which is now not open until monday! Im a single parent 3 children 2 who are disabled who now cant do a weekly shop until i will be re inburst which could take 2weeks! Asked For manager to be told he would get him, 5mins later same guy comes out and says he is the manager and to just ring customer services!! Absolutly SHOCKING!
October 2022 by Sarah Mccarthy
Usually I don't like dominoes pizza as the ones here are rubbish but the one I had last night was amazing .
September 2022 by Marcia Fraser
The pizza was not nice and I had really bad diarrhea and sickness its a no for me and staff was rude
August 2022 by Michael Quigley
Typical dominoes menu, good service, arrived hot.
August 2022 by Joshua Willcox
collected a pizza which was tasteless, had 2 slices and then binned it, woke up 8 hours later with the worst food positioning i?ve ever experienced, disgusting and clearly they?re doing something very wrong in that kitchen! avoid!
May 2022 by Ruslan Andreev
Been ordering for years from this store. Always on point with deliveries. Pizza and sides always tasty + drivers all very nice ppls:)
April 2022 by Luke B
First of all this isn't the first time our order has been disappointing.Order for delivery - got told the driver will be 5 mins so waiting outside to collect it. Unfortunately, the driver went back to the store and said it was delivered. Called the store for them to say the driver took it back for some reason and took an extra 30mins on top of the previous time (1 hour all together). Once delivered, the order was completely wrong. One of the pizza toppings was wrong, the other pizza some slices were upside down spoiling the whole thing and both were cold. Garlic bread was cold and not sliced like it normally is and chicken not well presented and cold also. It seemed when the driver took it back to the store they did nothing to it but left it on the side till it was ready to deliver again. Poor customer service. Thank you for the refund but really not good enough.
March 2022 by Adam Robinson
I ordered a food after a long work day, used the app which told me the driver had 2 orders, I live in a block of flats so I went down to meet the driver as it said he was 2 minutes away, I proceeded to wait 10 minutes outside only for the app to pop up saying my food had been delivered, tried ringing the store twice got through on the 3rd time only to be spoken to extremely rudely over the phone by the member of staff saying I didn't answer my phone when the driver called, which they didn't as was stood outside the entrance and would have seen any cars coming into the car park. Really disappointed in the customer service, and after waiting almost an hour in the first place just not really what I'd expect for the money I paid.
