March 2024 by Marie Andrews
Just want to express my gratitude to Melissa and Tracy in the reception who were super helpful in sorting out my courtesy car. Really appreciated it and the cup of tea ! The repair service too was quick and professional. Thanks guys !
February 2024 by iaigra1
First class service and repair quality after my accident.
February 2024 by adrian whittle
Excellent job
February 2024 by Rosie Davies
I don?t normally posts reviews but felt I should in this case.The care and service shown by Shelly and all at FC was a masterclass in customer service. They helped me enormously and gave some solid advice that no other repair shop or garage have given to me. The work carried out has been completed to such a high standard that I can?t actually tell it?s had work done. Can?t recommend enough ??
February 2024 by gwynne griffiths
Excellent information pre visit. Date sorted for Courtesy car. Additional work sorted In addition to Insurance work. Easy drop off and pick up of Courtesy car a Kia with small Mileage. Date of Pick up confirmed and text sent. Repairs excellent and exterior and interior cleaned to highest standard. Handover in 15 mins and good to go !!
January 2024 by Paige Leach
Was sceptical at first as my car is my pride and joy and have never had a bump or any repair work done to it. The service I received from start to end was amazing and the repairs were done to an excellent standard. It?s always stressful being in an accident and worrying about repairs but they made it so easy. As this was the first time I?ve been through this procedure I am so grateful for the fast turnaround and getting my car back looking as good as new and cleaned thoroughly!
January 2024 by Paul Rackham
This is the company that does repairs for Motability in South Wales, as my car is. I was called about two weeks before the start date to check on details and hire car whilst mine was in the shop. I spoke to a lady and said that I needed a mid sized car with an automatic transmission. She agreed that this would fine. Two weeks later they came to collect my car and deliver the Small compact car with a Manual Transmission. I immediately contacted the company and spoke to a foreign woman. I told her the problem and she said the following - "The repair shop saw that you have a licence to drive Manual cars so they gave you a manual". After I stopped laughing, I actually got angry and asked her the following "As I had never shown anyone in the company my licence, how do they know when I obtained my licence and was it in a manual or automatic car?". I actually told her that the majority of people that drove Automatic cars, had, in fact a manual licence. She then informed me that there were no automatic cars available. I had to tell her to collect the the car and I had to contact Motability to get me an Automatic car. The work that was done was of a high quality but the customer service on the telephone needs work. The ladies in the office were very helpful.
December 2023 by Linda Wilkinson
From my very first phone call to my car being repaired, I can honestly say the service I received was second to none, Tracey and Melisa kept me up to date with the progress of the repair, it was done within a week and my car was valeted to a high standard. Thank you one and all 1st Choice , Linda (DU64YUO)
November 2023 by Peter Cook
Great service , ladies in reception very good
November 2023 by Faisal Khawaja
Nice atmosphere good service very quick response
November 2023 by Romuald Rangama
Great work in reasonable turnaround time
November 2023 by Alice Adams
Very helpful and friendly. Timely service.
October 2023 by James Green
Great company, service was top notch from start to finish.Took my little boy in with us and the staff in the main reception were brilliant, have him a little magazine, some juice and made a real fuss.Repair is first class, cannot fault the service we received.Services: Painting
October 2023 by Mike Slack
I would throughly recommend this car repair garage. They did an excellent job on my car, & kept me up to date with how the work was progressing. The staff are very friendly & made you feel a valued customer.
October 2023 by Jean Fudge
Did an excellent repair job, in a good time. All staff friendly and helpful in particular the lady on reception.