December 2023 by Chelle Morgan
Awful place, rude staff, staff are clueless on product knowledge. Faulty items bought and wouldnt even deal with the query or direct me to be able to get it fixed. Online team not much better either giving out incorrect information but at least they attempted to provide some service. Go to Cotswold Outdoor instead, much better quality and service.
October 2023 by breeze 1470
Excellent and helped by having handy knowledge based workers
September 2023 by Alexandra Rogers
Visited today to purchase kit for our ultra Canicross marathonStore was tidy and well signposted. For anything we couldn't find, Tom Allen was on hand to help us as the store was quiet. Gave great recommendations and really helped us collect our full kit list.
September 2023 by C D
Super friendly and helpful staff, got an awesome deal and can?t wait to go camping!
September 2023 by David Cook
Store just had a make over yet still looks exactly what it was before, paint peeling off of the ceiling and steel work
September 2023 by Sue Price
Bought a tent and some airbeds online, went to pick up and received excellent customer service from Chris F he also helped us pick up a few extra things we needed and was very knowledgeable about the products as we were first time campers
August 2023 by charlotte webber
Not great for woman outdoor clothing, lack of choice compared to the men's section and the colour choice is terrible - pink, purple, baby blue!! Female outdoor clothing for woman is improving, however it is not reflected in this store.
August 2023 by M. YILDIRIM
After the refurbishment, This store is a haven for outdoor enthusiasts! From hiking and camping to cycling and fishing, this store has it all. The extensive range of high-quality gear and equipment, coupled with knowledgeable staff, ensures you'll find everything you need for your adventure. The store's organized layout and variety of brands make browsing a breeze.
August 2023 by Phil Adams
Bought what we needed. The sales assistant was attentive but the person at the door wasn't very helpful. I thought buying 11 tents would provide a little bit of help, but no . The refurb looks good.
August 2023 by morgan kane-roberts
Had an absolutely fantastic experience this weekend buying a new bike! Craig went above and beyond to help us out and pick the best bike possible. He was so helpful, friendly and accommodating! 15/10, thank you so much!!!
August 2023 by Neil Murray
Worst till system anywhere. Why does it take 5 plus minutes to serve one customer! It was like at every till
August 2023 by Nicola Page
Customer service is rubbish. Very poor quality tents, with missing parts that they wont replace. Wouldnt reccomend shopping here.
August 2023 by Anita lewis
Large shop that sells about everything you can wish for in a camping shop. We bought a 'shelter' for our camper, easy to put together and is very durable. Level entrance toilets, kid friendly, dogs welcome, large parking area also several disabled spots. You can also purchase a loyalty card for £5 which lasts a year and gets you a good discount.
July 2023 by Neil Brown
Staff are great but even after being closed for refurbishment there are buckets collecting water from the leaking roof. It was wetter inside the store than outside
July 2023 by Bearwynn
prices are pretty good when they've been trying to clear things out, but my god you better wear a coat inside if it's raining because the roof leaks like a waterfall.It must violate a bunch of workplace safety laws!
