March 2024 by Margaret McGahey
Brilliant service when my car wouldn’t start and needed a new battery.
The phone operator answered at once and checked with my local Hadfield’s to make the battery was in stock so that I didn’t have a wasted journey.
She was highly efficient with an excellent phone manner.
March 2024 by Nicholas Riddle
Pretty bored and disinterested staff. Semi adequate choice of stock.
March 2024 by Samantha King
Excellent service at Halfords Wester Avenue Cardiff today. Needed a new battery. Tony from Newport who was working in Western Avenue today was brilliant. Went above and beyond and was very thorough. Saved me over £30 as-well which was a massive bonus!! Defo be going back to Halfords. Also, defo recommend signing up for the premium motoring club for big savings.
March 2024 by pauline bath
Fast and efficient service from helpful staff. Many thanks
February 2024 by Joyce Emery
My husband visited Excelsior Road branch this morn 9am fr a rear brake bulb to be fitted. One boy tried admitted he couldn't do it, no other person available! In a big place like this...really? Not good at all, where are the staff - useless.
February 2024 by R3APER666
Rude unhelpful bike mechanic staff. Spoke to a bald guy with a neck beard very rude and u helpful. Their customer service line specifically told me they have a wheel which they don?t have. Basically told me it?s not their problem. Awful service from a company which used to be very good. I don?t reccomend Halfords to anyone. 0 stars.
February 2024 by Ian Blyth
Avoid like the plague. Customer service atrocious, with staff attitude unprofessional at best
February 2024 by Yousaf Mhd
I had the really bad experience from the store today . I had really bad experience from the sales people there
February 2024 by Heidi Green
Brilliant service from Carl today , really went the extra mile finding the correct windscreen wipers when they weren?t showing as in stock. He fitted them efficiently and with good knowledge.
February 2024 by R Owen
Ordered & booked for 2 dipped headlamp bulbs to be fitted for 10.30am? arrived & was stuck in a queue & then was told there were people ahead of us to have things fitted. Ended up waiting 40+ minutes. Service was fine however don?t allow people to reserve time spots if they?re pointless & you?ll be out in a queue anyway as it?s misleading!
February 2024 by Dannielle Rees
I clicked on the build it at store option but when I got to store that wasn't done and was told I had to book it in and pay another £10. Not fault of guy in store but on line not connecting to store properly. Not a great start and more money that I didn't really have after already purchasing 2 items and my daughter was disappointed
February 2024 by Mike Duke
Went for a stereo fitting today, the staff couldn?t be more helpfulExcellent experience, thoroughly recommend this shop
February 2024 by Joy Davies
Very helpful gentleman understood the work and completed it in a timely manner
February 2024 by Janice DeSnyder
My visit to Halfords Western Avenue this morning, proved to be incredible. I took a broken van key which was in bits to see if it could be mended. To my astonishment the assistant put this key back together. I was delighted, as there were so many pieces I could not believe that this repair could be done! Thank you so much
February 2024 by lyndon rees
Very helpful and sorted me out
