February 2024 by ffion bebb
Popped in today and was served by Adrian who had great recommendations and in depth knowledge about the products I was buying. His customer service is excellent I will definitely be returning ??
October 2023 by Son Mamta
Martin at the store was really nice & helpful today. The staff at the Albany Road store always are really friendly offering advice to me whenever I am there.?
February 2023 by Ryan Nicholas
Martin the member of staff was very polite and helpful.Many thanks
February 2022 by James Brown
Click and collect at this store is nothing but an inconvenience. Three times I have used it, twice the items were wrong and the last time the items weren?t even there after receiving an email and text.Their solution was for me to purchase the items again off the shelf (more expensive) and get a refund on the click and collect. Completely unacceptable.I won?t be using this service again and unlikely to shop there in future.
January 2022 by Mark Blackmore
Great value and choice
July 2021 by FA
This store is regularly staffed by students and part-time workers with very little product or H&B range knowledge. It appears as if there is no requisite for staff to acquaint themselves with any brand related products and services.Several click and collect orders have been made to this store and staff have been unable to locate them. I'm no longer in the market to purchase from H&B again, especially with so many other options. My money will go to a company that makes a conscious and concerted effort for customer service and where the expectation isn't that the customer goes the extra mile.
July 2021 by Janet Mullen
This health food shop has everything you need and the staff are so helpful and friendly. I highly recommend this store.
July 2021 by Linda North
Good knowledgeable service and personal kindness. Thank you.
July 2021 by Daniel Wright
Excellent customer service always with a smile ?
January 2021 by Margit Nagy
Poor customer service. No knowledge of products.
September 2020 by E K
Been to this branch for years most of the staff have always been friendly and helpful but there is a staff called Daniel is extremely rude! i asked him some questions about a productproduct , he was very impatient and his eyes is full of anger! I'm not the only person been treated this way, my neigubour had the same experience as well. Not impressed at all !
January 2019 by Aysun K?l?ç
Polite service, good quality remedies. I bought Aloe Vera toothpaste from there. It is nice and healthy. Me and my husband we are diabetic. We prefer to buy our Stevia from Holland & Barrett. We have card to earn points as well. They already send me voucher for next shopping. Thank you.
January 2019 by ?ngiltere Bana Güzel
Polite service, good quality remedies. I bought Aloe Vera toothpaste from there. It is nice and healthy. Me and my husband we are diabetic. We prefer to buy our Stevia from Holland & Barrett. We have card to earn points as well. They already send me voucher for next shopping. Thank you.
January 2019 by Rachel Rae Rae
Love it
October 2018 by Babs
Iâ??ve been shopping here for several years and today I walked in and the gentleman who served me was condescending to say the least. His attitude stunk. Suffice it to say I will no longer shopping in the Albany Road store!!
