January 2024 by Dmitrij Prisiuda
Just to share how disappointing was customer service at IKEA Cardiff. Done shopping Last Sunday bought many items in one go, one item had two boxes we picked only one, got home phoned IKEA the girl said it's not a problem come back when you can and we will sort it. Today my wife went for it. Got there explained what happened the guy said it's our fault ( what we know anyway) he need to check everything and get back to us. 1 hour later my wife asked how it's going and how long more it's gonna take. He replied that's everything was ready long time ago he was just having his break... Shocking
January 2024 by Muh Fuei
When you're in the mood for furniture and home decor inspiration, why not pay a visit to IKEA? Exploring their showroom can spark creative ideas for sprucing up your home. Who knows what fascinating products and home improvement concepts you might stumble upon! ??
January 2024 by A Gwillym
Well done IKEA Cardiff. A superb little crèche now that it has finally opened. Staff are polite and professional even though some customers can be unpleasant towards them. A free service that does not have to be offered. Keep up the good work
January 2024 by Victoria S
IKEA?s not great for a quick shop because of the size of the store and needing walk around a lot of it to get anywhere. However, it?s nice to go here if you?ve got the time, I find it?s nice to get some inspiration for the home. All the different room setups they?ve got and the varied styles are nice to look at. It?s also good to look at things before buying them. There?s a lot of choice here as well.I find that I always leave with some random stuff that I didn?t plan on buying - it?s that kind of place.The cafe?s here are nice too. The second floor cafe?s got nice views of Cardiff, if you can get a window seat. There?s vegan meatballs too. The first floor cafe sells vegan hotdogs. Prices at the cafes are very reasonable.
January 2024 by priyanka tandel
Quiet and nice ? no long waiting ?Just prices are increased a lot? u can buy stuff in local more cheaper than here. Before it used to be cheap.
December 2023 by Lew Phillips
Co worker helped me not only to get a lamp that was discontinued but also gone out of their way to get me the rest of the stuff I needed while I waited for my lam, they were amazing
December 2023 by Glyndwr Wood
Always enjoy visiting this store as full of ideas and reasonable prices.Their meatballs in the cafe are our favourite and unlimited tea is great, ( we have their loyalty card. )
December 2023 by BAZ WITHERS
The concept and design of the whole IKEA range of furniture and accessories, is remarkable. This includes instructions and packaging. Always found their items to be robust and durable. We've had Billy and Bond furniture, literally for decades! Love it!
November 2023 by Jo Durbin
Standard IKEA store. Lovely items and room setups but every time we go and get food the food queue is the slowest ever with no option of ordering at the table. There is only ever 1 person serving each side and the food wasn't warm by the time we sat down. Plenty of accessible parking and customer service has always been ok. Staff could be friendlier mind!
November 2023 by Alistair Taylor
We went to buy a piece of furniture but ended up buying one from the second hand section. The staff were great at helping us by putting the original item back and then helping us load the greatly reduced, already built item.
November 2023 by Hannah Jayne
Looks like the 20 years old it is. Bristol is much better. Lots of traffic if you come through Pontcanna at the wrong time! But staff very friendly vs Bristol
November 2023 by Caitlin D
Visited in late October. Food was hot and tasty and the price was very reasonable. Plenty of seating and staff were polite. We were served by the lovely Yee who made us laugh and smile with her top teir customer service. We hope to see Yee again!
October 2023 by Philip ?Phil? England
A.very bright store, to get round you.have to follow the arrows, seemed to walk miles, which for someone walking with a walking aid, isn't too good, it could be better designed. Other than that lots on offer, everything you need to set up or refurbish a home from a candle to a full kitchen. Only 4 stars from me because of the layout of the store.
October 2023 by PhilEngland75
A very bright store, to get round you.have to follow the arrows, seemed to walk miles, which for someone walking with a walking aid, isn't too good, it could be better designed. Other than that lots on offer, everything you need to set up or refurbish a home from a candle to a full kitchen. Only 4 stars from me because of the layout of the store.
October 2023 by Dipin Jacob
Everything for a Home, specially for home decorationExpensivePremium brandLots of parking spacePlenty of collectionSelf service countersToilet and restaurant also available
