February 2024 by James Mason
I really don't like JD. I always find the staff quite rude, they're youngsters and I'm an old git. Kids love it though. I had an issue with a refund and they actually sorted it without any fuss. Maybe I'm warming to the shop.
January 2024 by Muhammad Ali
Nice place to buy but expensive then others
December 2023 by Mandy Nicholson
Last visit , staff went above and beyond to help me x
December 2023 by Martin Griffiths
Had a good deal. Well Happy
November 2023 by Vinaya Dudhane
It was fully equipped with the sports collection. Visited here early morning with a friend as we wanted to shop for a jacket for him.
October 2023 by Julie O'Brien
Nothing was priced, in the whole shop. Gave up asking and left
September 2023 by Deborah Clarke
Lots of lovely items in jd at the moment.
August 2023 by Shamim 777
Customer service so bad.they need to improve.
August 2023 by Maggie Pinkney
Nice store but expensive
August 2023 by Jared Akten
Good variety of sports and fashion ware..Great for the youngsters...safe brah
July 2023 by Susan Huckson
Good selection of clothes etcll
May 2023 by Rhian Tyler
I have been trying to call this store all day, no answer. I've called all other stores in Cardiff and Newport and they have answered their phones straight away, another store even tried to contact the bay store and no answer. They also advised that they would put a complaint into head office about them
May 2023 by Kelly Sherratt
Do not use this store!!! Or company. I placed an order yesterday, and the money has gone from my account to be picked up on the same day. I?ve called the store today and spoken to the most incredibly rude ?lady? who has said ?we cannot fulfil the order and I can?t refund you??. And hung up the phone. I?ve called back and she has given me the customers service number which I?ve rung twice and after you speak to an automated person the line then hangs up on you.
I would simply like a refund, or someone from you company to let me know where I can pick my paid items up from.
Also note to JD sports as a business, train your teams & managers to introduce themselves on the phone and not to shout at customers!!! Incredibly rude & frustrating ????
April 2023 by Kirsten Tucker
Staff stood in groups chatting about their night outShop was an absolute state with clothes all over the floor and piled up in changing roomsFloor was so dusty the clothes I tried on ended up with grey swatches of fluff on themGenerally untidy and poorly managed
February 2023 by Adam Jackson
A truly dreadful place. Any size in anything you like as long as its medium and the miserable staff make no secret of the fact they aren't trained. In fact, they told us so.
