9:30AM - 8PM
LG14“I love my pandora bracelet .. i enjoy going in to see what charm i want next .. the staff are very kind and helpful ... sometimes there is a queue inside shop but it goes very quick ..”
9:30AM - 5:30PM
6 Queen's Arcade“My partner and I recently called at the Cardiff store looking for a bracelet for someone who is visually impaired so we wanted something that would be manageable for her to take on and off and also looked pretty. We were very impressed by Angela M who took a lot of time and trouble to find something absolutely perfect. This high level of customer service was very much appreciated and we will definitely shop here again as we believe that good customer service is really important.”
9:30AM - 7PM
Unit 39“Absolutely fantastic service from Scarlet while having our ears pierced on Saturday. Friendly, helpful & an asset to your company. My daughter adored her & scarlet helped her through her nerves & was so patient. A huge thank you. It’s this kind of service that has me recommending this store & scarlet to friends for all future piercings for their pre-teens. Thank you. We will be back soon.”
9AM - 4:30PM
14 Albany Rd“I have been going to Nash the Gold Smiths for 30years and have always had the best service possible, friendly accommodating and always exceptional value.Christmas, birthdays and marriages always managed to get the best result for our needs.Keep up the the good work Nash glad to have your knowledge locally”
9:30AM - 8PM
31 Grand Arcade“I was served by Alex Davies, he was brilliant, knowledgeable, patient and really helpful with my transaction. Excellent customer service from him through beginning to end. Thank you Alex.”
9:30AM - 6PM
9 Cathedral Walk“I just want to give Claire's boutique a huge shout out, the staff members were an absolute pleasure to speak to. As an adult male who never had any piercings before i was very apprehensive to get my ear pierced. I read all the reviews saying that it was bad but that was far from the truth with my experience. I was in and out in a flash, they gave me the right information and took care of me. It didn't hurt during the piercing and the staff were lovely.”
9:30AM - 8PM
Unit 42“Great variety and plenty of options to choose from. The quality of products is recommended as well. The staff is hospitable and welcoming and ready to provide advice when required to sort you out.”
9:30AM - 6:30PM
Unit 17-19“We came in to start looking for wedding rings, Becky helped us and she was so amazing! She found us everything we wanted on the first day we started looking. We aren’t from Cardiff but will definitely be coming back early next year to purchase our rings. Thank you so much!”
9:30AM - 5:30PM
62 Queen St“I would like to say a big ‘Thank you’ today to Sharon for her excellent customer service. I called in to ask about making the bracelet bigger on my Gucci watch. She very kindly located 2 extra links that she fitted on site without having to send away my watch to Gucci. She exceeded my expectations!”
“I recently made the emotional decision to combine my late mother's wedding band and engagement ring with my own engagement ring. Following a recommendation, I went to Brooklinde. Emma listened so patiently to my wishes and created a new ring that retained the original feel of both rings whilst placing them side by side on a new band. I am thrilled with result - thank you so much.”