December 2023 by Nicola Kemble
Lovely food but the toilets are disgusting really let's the place down !!!
December 2023 by Chris
Awful restaurant to represent the brand. Workers always have an attitude and don?t seem to stay around long, don?t think I?ve ever been served by the same person. Lighting whilst driving into the car park is dreadful, you can?t see anything and at least 20 people a day turn too early to use the drive thru and have to turn around. Chicken is hit and miss sometimes decent but other times hard tough and slimy. Delivery from here is shocking as-well, they?ll say prepping your order and then cancel it an hour later. Save your money and go to McDonald?s directly opposite.Parking: Too dark to see where you?re parking as they have the big lights off, so you?re relying on just your headlights to navigate the car park, which is difficult in pitch blackness.
December 2023 by Jamie Meek
Closing time for the restaurant is stated as 11pm, i arrived at 10:10pm to be told there was only 1 single item of food left for the remaining 50 minutes.Thankfully McDonald?s was across the road!
November 2023 by Atticus Lynham
Bearing in mind it was a match day, the food and service was good.
October 2023 by David Pleavin
I get food delivered from this KFC as it's the closest to me, but far too often items are missing. Today it was the drinks. You need to improve the checking process before sending orders out for delivery.
October 2023 by Tony Evans
It's probably the worst of all the kfcs I visit. Chicken had been standing a while, too many drummers. Bought a 10 piece variety bucket, the 4 mini fillets where fine. 8 spicy wings were OK. Chips were dry and the 10 chicken pieces seemed that they'd been there a long time. Trouble is when you buy a drive through, you tend to drive away so there's nothing you can do. Will avoid this place for a while now.
October 2023 by Dave Sullivan
My wife and I when to your branch in Leckwith Cardiff ,what a disaster, there was no organisation between the staff took ages to order and then told that we could not get colesaw because they had no forks ,they had no salt for the fries .As we were eating our meal my wife said that was a dear meal ,I looked at the menu board and found they had over changed us by just over £4 .I when back to the counter that took another age for someone to take a bit of notice of me ,then she had to call the boss who eventually refunded our money with no sort of apology,Just a comment of " is that OK then" ?Cheers KFC won't see me again in that branch !!!!!!
October 2023 by Mark
Saturday mid afternoon & Cardiff playing away so no excuse! However the guy taking orders was seriously slow & needs a beard net as I had visions of disgusting droppings of hair and whatever else falls out of unkept beards within my order. Chicken was barely warm and extremely dry (gotta be the worst chicken I have ever consumed). The side gravy was luke warm but the highlight of this £16.00 meal was the chips....oh My! There is no word other than disgraceful....I won't be putting my hard earned cash into this pig feed restaurant ever again! Disgraceful.
September 2023 by MICHAEL.
Wouldn't take Scottish bank notes.Ordered food for two, handed over a Scottish £10 note, the note was declined.
August 2023 by Zoe Hill
The main "front of house" staff member was amazingly lovely and friendly 100% credit to the KFC brand. Food was good and served quickly. All round 5 ?
July 2023 by Koen Verbouw
Quality of the food might be better: too fat.
July 2023 by Dave Mcshane
Clean, fast friendly service, food was fresh and hot, all round a great experience. Fast food as it should be not cold or been sat round for hours
June 2023 by Ross Duggan
Absolutely awful. Took ages to get served as everyone was more interested in the home delivery side of the business.After eventually being served I waited patiently for my fast food order. Unfortunately it wasn't fast.When it eventually did arrive my burger arrived with cheese. An item I requested not to be in my food. Let's try again. Oh let's miss up again. Maybe third time lucky. Woo hoo success. One burger without cheese.Pity the chips were stone cold.I know the chicken is called original recipe but I didn't think I would be getting an actual piece from the original restaurant though.Shocking experience from start to finish. Staff were more interested in the time I was there with the home deliveries. Hopefully the gentleman that was constantly back and forth the counter complaining leaves a similar review.Definitely won't be returning anytime soon if ever.
June 2023 by Claire Chadwick
Asked for a refund due to the disgusting attitude that me and my family received from the staff member that served us. Rolled her eyes numerous of times at myself and my partner for no reason at all. Not one smile when serving. Obviously doesn't enjoy her job. Couldn't spend my money there out of principle. Never go there again.
June 2023 by Carolyn Tickner
I shan't be ordering from here again my order was not complete to what I had ordered, I've been trying to ring you but no response. Very DISAPPOINTING
