March 2024 by David Johnston
Great store layout, products clearly on display. Super bright store and fantastic customer flow. What caught my eye was the stunning window display, clear view into the shop. L'Occitane have a recycling programme with Terracycle to reduce waste. Reusable containers and in-store refill machine.I was greeted by Loren and Aimee when entering the shop. I was able to browse freely as my leisure. Both staff members were on hand when I needed assistance to ask questions on products.Many great items for all person needs from Hand, Skincare, Bath & Body, Hair Care, Fragrance & Home, Men Products and gifts. Selection of season collection.
February 2024 by Robert Payne
Visited on Saturday and had super professional service from Jena ! Helpful, friendly & knowledgeable - ended up buying more than I had planned to but left happy ! :)
December 2023 by Mariappan RP
World famous brand. We purchased body creams and perfumes. Very nice. Staffs are very kind.
October 2023 by Sandy Karagianni
Had an amazing experience with the sales assistants, who gave me lots of skincare tips and recommendations. Friendly staff and clean, organized store.
August 2023 by dk
Very helpful staff one of which was pleased to fetch me one of the products displayed in a dual gift box from their products not on display. Then at the till we were treated to a dual bill rather than single one counting in the 'blue light' card discount.I was very sad to notice that the rich lather Cedera shaving soap container has been replaced with the recycling tube which is lighter in consistency.
June 2023 by Patrick Gingell
My husband and I stopped in today. The employee was so friendly and helpful. She showed us the products we were looking for and offered us a lemonade on a very warm Cardiff day. Left with some beautiful soaps and some travel sized items . Plus the lovely employee offered us a few samples. Wonderful experience.PS loved the refill stations!
April 2023 by Hannah Steel
Excellent customer service, staff were friendly and helpful
December 2022 by Ceinwen Partridge
Whilst browsing for a suitable gift I was offered a drink (lavender tea I think), made my shopping experience more relaxed. Unhurried but attentive when needed. Great range of products.
December 2022 by Imogen Gurney
We popped in on Friday and had a brilliant experience. Beautiful products, knowledgeable, helpful and friendly team. Thank you lovely Cardiff team, we?ll be back. And the store smells heavenly!
December 2022 by Janine Clements
Nice shop. Helpful person serving. Love the products.
November 2022 by Sunshine
I went to buy shower gel , the assistant Andra there extremely helpful , showed me the offers I asked for , introduced me some products I didn?t know about , let me know about 10% discount card and Vip information , really great customer services I had, I bought two products , so pleased thanks
October 2022 by Nas Jefferies
Good friendly service, knowledgeable and keen to go the extra mile.
March 2022 by Nana Lulu12
I went to buy shower gel , the assistant Andra there extremely helpful , showed me the offers I asked for , introduced me some products I didn?t know about , let me know about 10% discount card and Vip information , really great customer services I had, I bought two products , so pleased thanks
February 2022 by Nana Salbi
I went to buy shower gel , the assistant Andra there extremely helpful , showed me the offers I asked for , introduced me some products I didn?t know about , let me know about 10% discount card and Vip information , really great customer services I had, I bought two products , so pleased thanks
February 2021 by janet thomas
Just bought immortelle preciouses creme one of the nicest face cream I have perched makes your skin look nice and even
