March 2024 by Konrad
It didn't last long. This restaurant is the worst ever again.First of all - Delivery. 9/10 cases there are items missing in the order. After few complaints I can't even get any refunds as they tell me that I was refunded few times. So now they can literally cheat on me and there's nothing I can do. Can you imagine?Secondly - brainless people working in there. If ordering food and ice creams you'd rather expect to get fresh ice creams as last, don't you?So you won't. They usually try to give the ice creams as first, without any bag and tell to go and wait on bay for the rest of the order with the ice creams in your hand ? once I waited 11 minutes so I put the ice cream next to the car and I asked for new. I had to speak to manager to get them.That restaurant at this location is an absolute joke. Seriously. Avoid and pick the other one, Newport Road for example.That restaurant should be reported to McDonald's for what they're doing.
March 2024 by Samuel Burge
When ordering food you will be lucky to actually get what you paid for. 9/10 times I'm ordering food they mess it
March 2024 by Chloe Jones
If I could give the service a 0 I would I could write a book on how terrible this mc Donald?s is, purposely asking people to park up and wait for their food just so it looks like their on a good time schedule when really the parking is causing chaos it?s a joke, let?s not get started on them getting orders wrong I think if they actually managed to get an order correct without an item missing I would pass out, they put the wrong order through for me before and when I asked them to correct it they told me I had to go around the drive thru again ? absolute shambles of a place, as I am writing this the worker has come over with the wrong order case closed ??????
March 2024 by Kathryn Jones
Very good service received. Food is always fresh and hot.
March 2024 by Stephen Dunstall
Terrible company. All I wanted was a coffee, very poor customer service very impersonal. I felt as though I were doing them a favour for visiting rather than being greeted with a welcoming smile and basic customer service.
March 2024 by Lewis Williams
Avoid, I think they may actually employ Ronald to manage this branch.
March 2024 by Ramani Campbell
Very good service and
March 2024 by Paul Dyer
This is a great little place for burgers, I'm surprised more people haven't heard of it.
January 2024 by Matthew Ramadan
The most incompetent work force in the world . Honestly I have an 11 yr more competent than this lot . Seems if you work for mcdonalds these days you just need to be able to count to 5
December 2023 by dolce vita
Most of the stuff is very arrogant, you will never ever see in any McDonald?s in Cardiff attitude like this this stuff things they all owe this mc Donalds they don?t work in this mc Donalds that?s the main issue especially the skinny blonde girl Ffion and she supposed to be a manager ????
December 2023 by pete newman
Teribal service went there at 9 pm to be told only drive through the foreigner lady was so rude too and told me to go out and i work nearby no service for us truck drivers the lady said too bad but then went on to serve others that came in the worst mc do ive ever
December 2023 by peter fryer
The food was only just warm and overcooked it took ages to get served.
December 2023 by Kerry Brown
Ordered via McDelivery and the food arrived cold. 2 x Big Mac meals but no chips. When calling to complain I was told I have to request a refund via Uber. Now if I want my fries I have to reorder and pay another delivery fee when I haven?t even had my money back for the first order which I didn?t receive. Shocking! Avoid!
December 2023 by Michelle Williams
Ordered food today for delivery, the Mac flurries were a joke and Pay for a big Mac meal large and had a child drink McFlurry hardly any ice cream in there. This McDonald?s is getting worse phones up and asked me to chase over Uber eats Deliveroo there not the ones that done the order, they just pick it
November 2023 by Mitchell L
Probably the slowest fast food place ever. Waited at least 15 minutes for a cheeseburger and chips.
