March 2024 by Adam Curtis
Not one of our best trips to a Nando?s.Due to us both being NHS staff, we needed to order our food separately. Despite the orders being made at the same time, my meal came out 30min before my wife?s. We tried to find out what was happening and was reluctantly ?helped? by a member of staff who just said ?It?ll be out when it?s ready? and walked off. Another member of staff was a lot more apologetic, polite and helpful when she came along and managed to chase up the food.Both meals were both warm, but not hot. The taste was thankfully redeeming though as it was as tasty as usual - just had to be eaten alone!I?m sure another visit on another day may have been different, but as this is not our usual, local restaurant I can only review what I experienced on the day.
February 2024 by Phuong Pham
very poor service. ???
February 2024 by Andre
Horrible service, missing whole chicken whith
February 2024 by Andy Bowley
all ok but not
February 2024 by Badar
The food is delicious, as usual in Nando's restaurants, but I did not like the service at allThe employee never smiledI also asked for plates from the employee and he did not bring themVegetarian options: There areParking: Yes, there is parking in the complexKid-friendliness: suitable
February 2024 by Sara Jan
We went there on Wednesday arount 1pm ,we ordered full platter comes with chicken and 4 sides the half chick was cold and half was hot .when we try to complain about food, they said we can?t change it we are nandos customers from last 8 years we went to nandos multiple times when ever we had problems the manager solved it but the cardiff branch there staff was rude and they were lying that they are manager and later they said store manager is not here today , the staff was unnecessarily rude?? because of this behaviour you are losing your costumers ,and they ruined our day .
February 2024 by Simon Vaughan
Parking: Paid parking in a multistorey car park. Plenty of disabled paid parking.Wheelchair accessibility: There is clear wheelchair entry and access to tables, though the toilets are upstairs. You have to use the toilet in the shopping centre.
February 2024 by Sian Fox
Am I just too old for Nando?s ? Asked to pay before you order . Terrible toilets , dirty no toilet paper. Ordered a wrap I could have got at Boots for a meal deal . Asked for no spice - got a piri ( chilli ? ) mayo . Wine served in a can ? Why is there Nando ?
February 2024 by Craig Williams
Shocking food all cold brought new and that was
February 2024 by Alun Williams
Friendly, helpful staff, service was quick and the food good. Liked the free drink top-up. Would go there again.
February 2024 by Deborah Anne Harper
Enjoyed my food and
February 2024 by Hala
Loved the food, great taste .. they have the most amazing chicken liver.. its super tasty .. my dish was chicken butterfly while my partner's dish was the chicken liver and GOSH it was ON FIRE?????
February 2024 by Jade Cork
Very helpful with allergies, I've got coeliac disease, they didnt have anything purposely gluten free but they made sure to be extremely careful when cooking and handling my food. Thoroughly enjoyed my food and didn't have any reaction afterwardsDietary restrictions: The staff member helped me pick out what was gluten free and also showed me the ingredients so I could double check
January 2024 by Phil Powell
Nandos, it is what it
January 2024 by Ruel Simpson
I've faithfully patronised Nando's St David's Cardiff for more than 2 years, but my recent purchase included a corn that had long exceeded its shelf life. When I raised the issue at the store, the staff displayed no remorse and failed to offer an apology for their subpar customer service. To make matters worse, they insisted on launching an investigation for a solitary corn mishap. I'd have received a more reasonable response from Siri! I'm steering clear of Nando's from now on; their staff should definitely hone in on their interpersonal skills. SHOCKING!!!!!
