March 2024 by Helen Gorman
Fantastic customer service and product range. Sam was brilliant!
March 2024 by Alaina Morgans
We had a wonderful experience at Pravins in the Cardiff store. Sam was so patient, helpful, and went above and beyond to make sure we had the right wedding ring for us. He got to know us on a personal level and he was very thoughtful throughout the process. I was very indecisive, (wedding rings are a big decision!), I went into the store numerous times and didn?t once feel rushed or pressured into making a decision. We were welcomed with open arms and offered a drink every time too! I can?t recommend Pravins enough, I was shocked at how rude other jewellers were. You will be looked after, in the best hands.Thank you Sam x
March 2024 by Stefan Rosier
I couldn't have asked for better service at Pravins Cardiff, all thanks to Sam Patterson! From the get-go, he was incredibly friendly and helpful, making the whole process of picking out an engagement ring for my fiancée effortless. I highly recommend Pravins Cardiff, especially with such warm and welcoming staff. Thanks for everything, Sam!
February 2024 by Patricia Hornsey
I always enjoy coming to Pravins Cardiff for my jewellery needs. I am always well looked after especially by Sam Patterson who seems like a mind reader. He always seems to know exactly what I need before I do and is a credit to the company. Thank you Sam!
January 2024 by Stuart Owen
Would highly recommend Pravins. The service from Tim was exceptional. Couldn?t have been more helpful without being pushy. Made my wife and I feel very comfortable and went out of his way to fulfil what we were looking for. Will definitely return when we?re next looking for that special piece of jewellery. The wife left very happy.
December 2023 by John Davies
Like many others on this platform my wife and myself were really impressed the the standard of service we received from the staff and in particular Sam Patterson . The quality of the jewellery speaks for itself but Sam?s approach and professionalism met those high standards. A big thank you to everyone in the store who always go out of their way to make us welcome .
December 2023 by brett jenkins
Having heard how good Pravins are, we have to express Sam took the time to explain and go through everything- even the styles and qualities of each ring and diamondHe made our special purchase enjoyable and memorable at the same time.Customer service and integrity very appreciative and nothing was too much trouble. Being treated to bubbles and made to feel special - can?t only recommend it as highly as possible
December 2023 by Ian Muirhead
Excellent service lovely jewellery. Jo preaseure to buy just to get the right piece of jewellery.
November 2023 by nathan janes
Big Thank you to Sam Patterson of Pravins, Cardiff.From the minute we walked in to your store, you were welcoming, warm & friendly. Other stores we had walked into we were not even greeted or acknowledged!You made choosing an engagement ring for me & my now fiancée truly memorable. You were great fun, patient (whist she tried on nearly every ring in the store) and helpful.We are so happy with her ring.Many thanks, see you again.
October 2023 by Lynne Flage
My husband surprised me with a visit to Pravin to purchase a ring for our golden wedding anniversary. The whole experience was made so much more special by Sam, such a friendly young man. He was so professional and knowledgeable whilst helping me to choose my ring and the champagne was a lovely touch.
September 2023 by Julia David
Jared was brilliant when he helped us choose my engagement ring so we returned to pick our wedding bands with him too. Highly recommend this store!
August 2023 by Caroline McCormack
Its my 25th Wedding Anniversary in Aug and we went to Pravins to buy a ring. Jared served us and made such a fuss, nothing was too much trouble for him he was patient kind and i must say a brilliant salesman. I picked my ring up today as it had to be made bespoke thank you so much Jared you made the experience extra special for us ??
July 2023 by Olivia Conway
Had a great experience in Pravins! Sam in particular was amazing. He demonstrated incredible customer service, did not make us feel pressured or rushed at all. He dedicated his time to helping us try on multiple pieces of jewellery and offered his expertise and knowledge on each item. He is a credit to the store. We will definitely be returning and asking for Sam!
June 2023 by Pam Ferguson
Wow, service totally exceeded my expectations. Sam went above and beyond to help me find the right wedding ring, fingers crossed it all works out! Thanks so much to Sam and the team your help really is appreciated.
June 2023 by Dario Oliver
Exceptional experience in store at Pravins St David?s. Elenya helped me from start to finish and the customer service was second to none.An ice cold Peroni to settle the nerves was a great touch. If I had known how comfortable Pravins would have made me and how helpful they were every step of the way I?d have never built it up to be a daunting thing. I Found the most perfect engagement ring for my now fiancée. The after care was great. We needed to slightly adjust the size of the ring which was no problem and a very quick turn around! my fiancée was also able to experience the instore visit and we shared a celebratory champagne. 5* service
