December 2023 by David Munro
A Christmas visit is a must for all your smellys
December 2023 by Lucy Rees
Visited this store with my partner on Saturday during a break away. I went into the shop and starting picking up some make up that I had been wanting, my partner then joined me and showed me what he?d bought in another store. I?m not sure if this insinuated to the manager that he was telling me to steal anything, but we were continuously followed and watched the entire rest of the time that we were in the store. The manager even approached us and asked if we needed any help (which I understand is part of their job), while having a good look at what I was holding. I was more than happy to show her what I had and said that I was fine, just nosing at other brands. Felt so uncomfortable, especially when we went into another isle and she was stood at the end, arms crossed staring at us. I understand that there is a concern of stealing, but to make us feel uncomfortable and watching us constantly was a bit much in my opinion, especially when another member of staff approached us as well, when no other customers had this treatment. Sad to see how youngster are stereotyped still. What a joke?
November 2023 by Maliha Ahmed
It's a very good place to get branded cosmetic products. Don't forget to ask for ongoing discount offers. The staffs are helpful too.
November 2023 by Ian Phillips
Visited the nurse clinic with my son very friendly and very helpful staff
October 2023 by Sophie May
Kate pierced my nose recently and was super lovely, kind, knowledgeable and professional.She was very reassuring when I suddenly got nervous and helpful.I also then popped back with a question and again she was super helpful.
October 2023 by Amy Osmond
Came in looking for a specific item and spoke to Faith, she was very moody snd curt. Overall unpleasant experience in an otherwise helpful environment as other staff was lovely.
August 2023 by Liza Butler
Great store with a huge range of products and reasonable prices.
June 2023 by ??
Been doing manicure here once, faced with a complete lack of professionalism and understanding what to do. The manicurist didn't wash her hands, and she didn't sanitize my hands, she also didn?t wear gloves! Gel polish dripped, this did not bother the manicurist as well, the burrs remained uncut, along with the cuticle, the nails were cut crooked:(
April 2023 by Elise Roberts
Brought two hair dyes and both of them didn?t take at all
February 2023 by Natascia C.
excellent service and friendly helpful staff.Always a pleasure to come to Superdrug and be served by the lovely staff. Fantastic experience every time I visit my local Superdrug in Cardiff (Queens West) Love the makeup selection, love the perfume! I'm also really happy with the superdrug sim deal. Highly recommend!!
January 2023 by Charlotte Ozzi Stevens
Friendly staff, great help & very useful to book travel vaccines ? Would recommend
December 2022 by Margaret Thomas
I always have Megan to do my nails, always a perfect job. Thanks MeganMargaret -
December 2022 by Cristina López
I went to the travel clinic in superdrug (Queen Street, Cardiff) cause I needed the rabbies vaccine for my nex trip, they didn't give me the vaccine cause they didn't have it in stock but still charged me 20£ for the consultation, when in the website it clearly says "A medical in person consultation fee will be charged ONLY if a vaccination/tablets or capsules are not administered/supplied. This is a non-refundable £20 fee and is per appointment." I sent them an email asking them for a refund and after 3weeks they got back to me saying that they were not gonna pay anything, obviously it wasnt my choice not to have the vaccine, I didnt have it cause they were out of stock. Unvelievable and unprofessional.
November 2022 by Darren Coomber
It's a Pharmacy...pretty much the same as Boots.Some things are cheaper than other Pharmacies, some aren't.
August 2022 by E N
Customer service is definitely not important to the staff, while waiting in the queue staff will ignore you and just stare at you blankly when you ask if anyone can help you. Definitely need to sort out the queuing system in this store!
