January 2024 by Hanie Mtehrani
During Christmas, I went to a Swarovski store. I wanted to buy a ring for a long time, but I couldn't pay for it once. I wanted to buy in installments. I didn't know how to use the app that I had at that time, but the polite and professional seller named ??Antonia? ?was patient with me. She helped me in using that app and made me buy a ring that I liked.I am very grateful to ??Antonio?? and people like her are necessary for every company because they force the customer to buy with their help and good behavior. Thanks Antonia????????
January 2024 by Bill Tsang
Services is good, very helpful.
December 2023 by Simonetta David
Amazing staff in Cardiff.
December 2023 by Leigh Clark
Umm swarovski is swarovski I love love it love it beautiful products and the staff are always so helpful and friendly
December 2023 by Vince luke
Busy little shop friendly and helpful staff good sale prices
August 2023 by Rhian Williams
I made a special journey today to your store to pick something special for my birthday. After returning an item to one of your competitors, I had spotted something that I really wanted. It was lovely to see your shop busy and doing business, however, I had politely waited my turn and was snubbed by who I believe is the Manager of the store! We weren?t even asked whose next? As a result I refused to spend my money in your store and to be frank ?why would I when you can?t be bothered to acknowledge I am there??Sadly I have therefore had to provide one star and this is only because it?s a requirement. If there was zero I?d give it! Disappointed!
July 2023 by Nina
I was helped on Friday by a lovely individual with dark hair and wore a green necklace and bracelet. She was very helpful as I had gone to exchange a ring I had gotten click and collect from the store. She was very patient and made convo beyond the exchange process, just general chit chat but made the vibe of the place very friendly.
June 2023 by Henry Nicholls
I was assisted by the lovely Lauren to buy an anniversary gift for my partner, and she was absolutely lovely. Very helpful and helped me pick out the right bracelet for my Mr. Thank you so much Lauren, I couldn't have picked out a better present without you :)
March 2023 by Mathilde Ghigliotti
Amazing service, Neave was amazing
December 2022 by Matthew Davies
Visited the store today to organise a replacement piece. Laura, the young lady who looked after us was outstanding from the very first telephonic contact through to the face-to-face visit. At all times, she was pleasant, personable, professional and courteous.She was a credit to herself and the store. A hassle free resolution that left us both with a compelling reason to revisit.Well done, Laura.Matthew and Claire.
December 2022 by Steve Davies
v good service excellent choice
October 2022 by Stephen Madden
Very poor service very slow waited 15 mins to get served
October 2022 by Michael Farrow
Great staff, great service and great products.
October 2022 by Thetruthisouthere eli
This place sells amazing pieces of heaven love it
October 2022 by Paul Evans
Clean and sparkling, always a very busy shop. Very rarely do they have any sales in this shop.Would be a great idea for this company to have a Loyalty Discount Scheme.
