March 2024 by Cath Lewis
Depressing, filthy inside and out; shelves and checkout area grungy.I have raised this with staff, and via online feedback to no avail. Aparently Tesco no longer employ a cleaner at this store.Staff are always busyFrequent beggars make using the cashpoint a nightmare, hustling for cash / cigarettes.
March 2024 by Shopper Shopper
Can?t give zero stars! Terrible customer service. Appalling! visited the store in Ely COwbridge Rd to use their Evri parcel collection service, advised to wait 2 minutes and will get your parcel, waited approx 15 mins and having asked on the three occasions to get my parcel, the staff continued picking items for online order shopping.. Ignored by staff despite another customer awaiting for their parcel before me! Told by D*wi who was behind the till ?if you don?t like the service don?t use it?!? He found it humorous with a smirk on his face and eye rolling to other customers! As a suggestion for Tesco don?t offer Evri if you can?t keep upWith the demand/ offered service to keep customers waiting a very long time! Absolutely appalling to be ignored and told that the parcel collection is not priority!
December 2023 by Peter Hinchey
Normally a painless visit unless I get distracted by something shiny or toys.
November 2023 by Steven James
I reported an violent incident and they served the attacker
July 2023 by Carlitos Way
Parking can be tricky at peak times, expect less choice here and higher prices, the store is small, even for an express. However, it doesn?t what it says on the tin, some offers and reduced deals to be had. Now has 3 self checkouts for speed, plus a handy Hermes parcel printer for postal needs, which is usually operational, not always. Handy little shop to have locally, open until 11pm most nights for those essentials.
July 2023 by Google user
Parking can be tricky at peak times, expect less choice here and higher prices, the store is small, even for an express. However, it doesn?t what it says on the tin, some offers and reduced deals to be had. Now has 3 self checkouts for speed, plus a handy Hermes parcel printer for postal needs, which is usually operational, not always. Handy little shop to have locally, open until 11pm most nights for those essentials.
June 2023 by Chris
Probably the worst Tesco express in Cardiff.1) The parking is absolutely atrocious here, they have about 10 parking spaces with half of them being taken up by staff and the other being taken up by the Milk delivery lorry that comes every single day.2) The drug users always outside bothering customers for spare change. Now everyone likes to feel good and give to charity but these drug users will hit you up every time you visit day after day and are often off their faces, staff will not move them on even though it is private land.3) Store is very small with staff constantly restocking shelves or leaving trolleys full of products blocking aisles.4) Staff hate working here. When ever i visit this store the staff are always talking behind other staff members backs and relaying their business loudly so other customers can hear. Very unprofessional.5) There is only ever one person on the tills, which means there is always a queue, you're better off using card at the self service checkout as you will be waiting ages otherwise.Overall avoid this store and visit the Tesco Extra at Culverhouse cross.
June 2023 by Kayleigh Potts
Attitude on two members of staff is disgusting ... Only asked a question one was abrupt and no help and asked another and she was the same and told me to wait 20 minutes as she's busy ?
May 2023 by Wigan Fan
Stopped off for a quick meal deal while on the way to Swansea, very good selection of lovely sandwiches and buns, worth a visit
November 2022 by A Darm
Good location, parking and produce for a quick shop.
November 2022 by Antonia Darmanin
Good location, parking and produce for a quick shop.
November 2022 by m P
There's only two members of staff that are lovely here. A girl called Tanesha and a guy in his early thirties with dark hair and glasses.They are both really lovely.There is a skinny blonde woman with short hair past her ears, who is extremely rude.No manners, thinks its OK to lean over a customer when they are struggling to pick something heavy up. Then just ignored me when I asked if I could grab my stuff.Horrible and miserable. Very rude to other customers too.Parking is awful, it gets very very busy here on a Sunday when all the main shops are closed.I dread going in this shop
April 2022 by Anthony Hayes
Friendly staff not bad little Tesco all all it needs
January 2022 by Alison Edgar
It?s Always nice when it?s not busy
November 2021 by J Shivers
Good Store , however parking is an issue.
