December 2023 by Andy H
Really poor, Only 2 staff working. Cafe was quite full and there was a queue waiting to be served and place their orders. Guy serving out front with the beard had the speed of a sloth. Also chewing gum which added to his persona of ?couldn?t care? Tables were busy. Had to move previous customers plates and cups to the end of the only table available. Stayed around d 30 minutes and those plates never got cleared despite both staff members walking by and even serving my breakfast to me on a filthy table which needed clearing and sanitising. To top it off they got my order wrong. I wanted a breakfast bap and got served a breakfast Muffin. Apology accepted but how difficult is it really. Avoid it. I wont be back.
October 2023 by Dipin Jacob
Enough parkingWell maintained storeBit expensive
August 2023 by mitchell lloyd
Been shopping here for years ,but can?t even buy a six pint milk any more or unsmoked thick cut bacon ,pull your finger out tesco ,the variety is getting less all the time are trying to drive custom from this store ?,and to try and contact to complain is also joke
August 2023 by Becks
I want to say thank you to the lady called Shell on the mobile phone department. She helped me set up my new samsung phone earlier today as l have no idea when it comes to technology. l felt so anxious that l had to buy a new phone after my other Samsung which l had for 3 years decided not to work this morning and wouldn't even turn on. The lady was so helpful and patient and helped me set it up. Thank you so much
August 2023 by Philip Ribton
Nice selection of ladies clothes mens very poor with poor size collection don't see the point of so much space being used for bulk sales with so little on shelves did manage to find some items I required but when we arrived at tills the queues were ridiculous most tills unstaffed with self service causing issues when the couple Infront of us talking about leaving as they were not that close to being served and they had been waiting nearly an hour we left our trolley and went to Morrisons the couple on front also left I had not been for a while and won't be going back for a lon time I don't see there prices cost effective enough to warrant me wasting my time waiting to be served I am not saying there the only poor performing chain but I don't wait as long in Waitrose and they do carry a better selection Morrisons is my preferred at present as they do appear to have less waiting time or could be there not as busy but there are more staff and greater selection and cleaner nicer displays I will note wife was a little disappointed as Tesco ladies selection is very good but not worth the wait we did look at Western avenue as a different tack but again few staff to customer and shop floor was all over the place so we gave up Waitrose was the preferred choice
May 2023 by Adam Watts
This is a large Tesco Extra in the slightly odd location off of Rover Way.There is a very large car park, next to the Tesco petrol station.Inside is a very spacious and clean supermarket with a cafe at the entrance.Also contains a bulk buying section near the front with various deals or larger than usual products.Shelves are well stocked throughout, usually has a large selection of reduced food also.
May 2023 by raybel
Called in for a quick breakfast while killing time. Food was tasty and well presented but the one thing that pushed this to a 5 star review was Kim, the member of staff on duty that day. So thank you Kim, for your cheerful, friendly attitude, along with the pleasant young man who brought my breakfast. Such a pleasant change from the grim experience of other major store cafes in Cardiff. Not mentioning any names but they begin with M.
May 2023 by Adam
This is a large Tesco Extra in the slightly odd location off of Rover Way.There is a very large car park, next to the Tesco petrol station.Inside is a very spacious and clean supermarket with a cafe at the entrance.Also contains a bulk buying section near the front with various deals or larger than usual products.Shelves are well stocked throughout, usually has a large selection of reduced food also.
April 2023 by Matt Crowley
Popped in for a breakfast whilst waiting for my car repair Tesco Extra store in Tremorfa, Cardiff. Was wet and miserable and the lovely person in the cafe went the extra mile to ensure I was cheered up. Thank you for making my day better ?
March 2023 by Maggie Pinkney
Good layout, wide aisles.Plenty parking available
February 2023 by Jeanette Gill
Only 2 tills open, and I had a trolly full, so didn't want to go self service. This added so much time to my visit ?
January 2023 by Leigh Brookes
Been too this Tesco many times, live close. Limited food options. Not lots of vegetables/fruit. There's some options. however not lots of leafy greens, or bagged veggie packets. Not lot of fresh herbs, there all in bags and way overpriced. They don't have a fresh fish station anymore. Nor a salad bar. Floors are dirty, haven't been cleaned in year. Toilets are dirty too. Meal deals often not stocked well. Random food/veg laying around on random shelfs going green/bad. The staff are overall nice, however some snobby, and always talking to other staff. terrible Christmas decorations. had a random slay with a reindeer in the middle of the shop? overpriced food and Christmas items. Didn't bother to reduce Christmas candles/blankets/pillows. the day before Christmas, the did not reduce any food the same date. The cafe is overpriced, barely open and never clean. i've seen dust/black stuff on the floor under shelf being hidden. Not lot of cleaning products to buy just bare minimal and very overpriced. They should bring back the fish/meat sections. The salad bar. And Christmas lights, not festive for Halloween or Christmas Or easter. They don't care. The bakery is barely used/opened. No fresh bread being sold daily, from the bakery, unlike other shops which make fresh pastries daily. Its a 5-10 minute walk from my house depending on the weather. Just no effort. morrisons cut up the meat for you, and it has a fresh meat section, salad bar, bakery, pizza making area, a cafe that is large (and clean) Big toilets. And lot of tills open instead of 1 or 2. many tills havent been used for years. Rabbit/guinea pig food is bare, barely any good treats for them. Unlike sainsbury's/morrisons that provide way more. lots of sugar spillage/dog/cat food spilt on floor/ Random items lying around on shelf. Blankets/pillows with no tags. Reduced Vegetables extremely overpriced.
December 2022 by Laura Smith
We visited the Cafe on a Sat am in this Tesco store. Kim served us and was absolutely wonderful!! Great service! So friendly and helpful. Could've have been better ?
December 2022 by M M
If I could give a zero star I would. Customer service was absolutely appalling last was very snappy and rude, with blonde ginger hair I didn?t catch her name. Very unhelpful and unwelcoming when asked for help. Also walking around the store rude members of staff absolutely everywhere. Manager needs to sort out who they are actually hiring. Will be getting the names of the people next time this has gone on too long .
November 2022 by C R
Good location for me. Plenty of car parking space even at busiest of times.Good selection of items, but fresh fruit and vegetable section is quite poor for such a big store - you can get much better selection of fresh fruit and vegetables in a tiny store.But the frozen section and everything else including clothes is great. Very spacious and comfortable place to shop.When they have club card prices, you can get great deals.Overall, always has been a good shopping experience at Tesco Pengam, Cardiff.
