February 2023 by Zoe Boland
Love the bodyshop not keen on the shower gels since packaging changed has ingredients also been altered as they don't smell the same wild argan smells awful and nothing like wild argan
February 2023 by Hollie
I received quality service from a young man the other weekend. Unfortunately, I didn't catch his name! Friendly, polite, and knew exactly what he was talking about and pointed me in the right direction with regards to some skin care! Really made my day, thanks very much, top service!! ?
January 2023 by Mc Da
It's rather expensive and I developed an allergy to some of their products, so will have to quit shopping there. Also, on several recent visits I was not offered any help from staff. They have a good rewards system though so worth setting up an account if you shop there often.
January 2023 by Ollie Feeney
Today I was served by Kate and she did an absolutely amazing job! Took so much time helping me find the right product and even went above and beyond to check me out quickly!
December 2022 by Amelia Edwards
Lost my purse in store and those fab girls found it & kept it safe for me. Absolute stars. Will shop there whenever I can, after that top service! Products are great too!
December 2022 by Becks
Please bring back the baked to last bronzer, l used it for 10 years and can't get it any more. Was such a lovely bronzer, shade warm glow. Can't understand why you discontinued it as it was so popular on online reviews.
September 2022 by Elisha Matthews
Today I came across a wonderful lady named Kate (from Caerphilly) but working in your Cardiff St store. I?ve had a bit of a dilemma recently regarding hair loss on my eyebrows due to stress and anxiety and was so nervous about asking how to start drawing them on as it?s something so new to me. Not only was Kate professional and kind she helped me find a new found confidence in my new brows . She created a wonderful shape for them but also ensured the colour was correct for me. Thank you for being so kind and listening to me today as quite honestly I was so embarrassed you put me and ease and were just wonderful. I love the body shop as it is but honestly your workers make it that little bit more special.
July 2022 by Luciana Marega
I went to the body shop Cardiff and I was helped by the manager Caitlin, she was very helpful and honest. Manage to get everything I needed, some lovely products. Will definitely shop here again !
May 2022 by koush mahinsa
I went to The Body Shop store in Cardiff at St Davids on 14th April 2022 (yesterday) i was served and consulted by Georgia, she was very helpful and guided me to choose the most suitable product to by skin. Very satisfied and looking forward to shop again.
September 2020 by Jennifer Coleman
I can't recommend Holly in store enough. She had clear knowledge and understanding from both a personal and professional standpoint. It's always great to be able to ask questions and know they understand and I can't thank her enough for her help! Honestly fantastic service and done with a smile.
September 2020 by Alicja Rutkowska
I absolutely love the body shop in general. The products are amazing. Some have fragrance in, which is okay, but my favourites are the fragrance free options, of which there is a significant amount. I highly recommend the camomile cleansing butter and aloe Vera collection in general to anyone with dry skin. And the tea tree oil from here is really great for acne prone skin spot treatments. This particular body shop has lovely staff who really know what they're talking about and clearly enjoy many of the products themselves, but not in a fake and obnoxious way. I have gotten some very brutally honest opinions from some staff on many occasions and as a result trust and value the opinions of staff here a lot. Highly recommend. Would give 6 stars if that were an option.
September 2020 by Diane Bennett
They have a great deal if beauty club member. Buy £30 worth & get a free set of mini shower gels worth £9. Plus anything that's hand, body & shampoo I think is 3 4 2 or buy 1 get 1 1/2 price. So my shopping came to £34 & I had some 3 4 2 & buy1 get 1 1/2 price & I already had £5 to spend on my beauty club card & got free gift bag as I spent over £25!! So many deals in 1 shop & now because it was also double points for club members I now have another £5 on my clubcard. These deals for club members are only on until tomorrow so get in quick and get some bargains. Body Shop itself is a great shop & employees are very helpful.
September 2019 by Liberty Drinkall
I visited the cardiff store in need of some products to help my acne prone skin. The lady who helped me ( was the new manager ) she was absolutely amazing. Did a few tests on my skin and then we went from there. Even though the store was busy she still found time to help me and recommend products. Also another plus was that She wasnt pushy with selling the products. Which I love as I've been to a few places which are extremely pushy and made me not want to buy the products. I'm looking forward to trying the products! Customer service 10/10 thank you so much!
September 2019 by Krishna Solomon
Love this shop...amazing goodies and friendly staff...
July 2019 by Tina None
Amazing customer service. Honestly made my day. Everything was perfect. Very recommended
