March 2024 by Muhammad Nazakat
I?m with them around fifteen years before is very very good Service and customer care but from last year they are very bad service and also they put my monthly rent £10 up last and this year £6 pounds more I not understand I have contacted for two years never again we all friends go to different networks no more three
February 2024 by ABID HASAN POLASH
I had visited three stores with my friend. But a guy?s behaviour who works there named Shaz was not behaving nice to us. We went there to ask for some information about buying a phone from three but the way he was looking at my friend wasn't very nice. I felt like he wanted us to leave. I saw lots of bad reviews about that guy especially those from Asians.I think three must take any action about it. He should be removed or trained more about how to deal with customers.
January 2024 by Bahman ROSTAMI-TABAR
Terrible customer service. I left 1 star review about two years ago. They should get a negative star this time! Absolutely shocking how they treat customers
December 2023 by Stephen Richards
Great friendly staff and good choice
December 2023 by K P
Fantastic service by customer service agent Lowri she made everything simple and was very polite and accommodating to what I needed thanks again lowri
December 2023 by Akshay Vaidya
Long wait. Staff knowlegdeable however work not done due to a technical glitch.
November 2023 by Ekwuribe promise
Worse network providers in uk, everything they told me before I signed their contract was a lie.
November 2023 by Sasi Kumar
Worst experience and there's a guy named Azeem really an Arrogant guy and did really played a well lie
November 2023 by Adam Houlton
Pretty poor service and really disappointed as my local Three store is much better thanthis one. We went in on Saturday for a routine upgrade then got all the way home to find we were given the wrong phone.I signed a contract for a higher spec but the sales assistant had given us a lower spec phone. Went back the next day for what should be a simple exchange, but were left waiting over half an hour with no communication to eventually be told we weren't getting any phone at all. Apparently the contract had now been cancelled by them and we would have to come back in 48 hours. I live over 2 hours away so that's not happening...It was their mistake but they couldn't fix it. I won't be back any time soon
October 2023 by James Barton
Staff were helpful and went through options and all the things to get the contract sorted.Good range of options
September 2023 by Liz Cooper
Staff so helpful especially Charlotte who fitted a new screen protector on my Flip 4. My phone now looks like new plus all staff who couldnt do enough to help. Thank-you
September 2023 by Simon, Trowbridge Favourite Son
Apart from the odd visit, my personal view is that when I say I'm a customer, instead of asking for id which never gets used, staff should ask me questions to believe who I am
August 2023 by David Ings
Great experience at this store. Shaz was amazing. He quickly set up my contract with the product I wanted, no hassle or problems, very friendly and professional too. Thank you.
August 2023 by Billy Leen
Was here on Tuesday morning, very good efficient and friendly staff especially Ardi, who sorted out an issue I had with a stolen sim. Thanks!
August 2023 by Jason Jenkins
Ive been with Three for around 4 years now Sim only. Eveytime i go there. The Staff are always polite , and helpful. And some of theyre deals are really good .
