February 2024 by Lauren Taylor
Went to Timpsons on Western Avenue in Cardiff today with an emergency, my van key snapped. As I live in it i was obviously very stressed about it and had had a quote from a different company for £300 to get it repaired. The gentleman in Timpsons was unsure if he'd be able to fix it but in the end had a new one cut for me in about 10 minutes and it was £79 which is a huge saving. Really grateful to him for getting it sorted so quickly, top customer service. Would definitely recommend. Thank you so much!
December 2023 by Jack Bradley
Very helpful and quick
October 2023 by Bex
Peter, the chap that works here is extremely helpful and unfazed by anything. He has been very helpful repairing my boots and my husband sandals. Excellent service strongly recommend
July 2023 by gareth beynon
I needed a car key repaired. The man cut a new one and swapped the electronics while i was in tesco. 50 quid. Cheaper than quotes from the independents I'd already contacted. Thanks.
June 2023 by David Evans
I was quoted £9 for a basic spare house key. My advice, shop around, total rip-off!
April 2023 by Joe S
Ordered a key from here for car got told 50 pound just for the shell and swap the guts over handed then my number and got told to expect a call. After two weeks of waiting decided to call them only to get told to call back on Monday and i thaught why should I chase you for my business so didn't bother collecting it and someone else got my money instead for half the price. Moral of the story shop around
January 2023 by Julia Moore
Dissapointed as they don't sell any suede shoes foam cleaner
December 2022 by John Hay
A very very helpful man (sorry no name but he had a beard and glasses - no not Santa) he was able to resolve a broken zip problem - on the spot. Merry Christmas and thank you.
July 2022 by Keîth Greèñ
I spoke to Daniel yesterday about getting a new car key & fob, he was very very helpfull, friendly & polite.So I went to timpson at Tesco Extra today, Peter was on duty today,he was equally as helpfull, friendly & polite.He did a key & fob for me within 10 minutes, checked that it worked & started the car etc. Very good price & a brilliant service, I would certainly recommend this place.Thanks Daniel & Peter.Regards.Keith green.
July 2022 by Daliute Guntuliene
I brought to repair watch and they asked me to pay 500£,refuse,but brought to another Place and paid only 175£ instead 500£.What is mean this?
March 2022 by Jake Morris
Awful customer service today, the bloke was very dismissive and rude. I?ve used timpsons for the exact same service and always been fine before. Seems like he just couldn?t be bothered.
February 2022 by Jack Morris
Not great customer service, gave sarcastic answer when I asked if they repair watches. Told me that he wouldnt be able to fix my watch before I even got it out my pocket, then when he saw it was a Timex watch he said they don't even touch Timex watches and wouldnt even look at it to try and see if he could repair. Have had similar issues in the past, very bad service at this place which is a shame as Timpson's are usually brilliant.
October 2021 by Paul.
Always a pleasure to deal with, friendly and helpful each of the store i have visited not just this one
September 2021 by Autumnblueskies
Went to get watch battery changed- service was very professional and friendly from the really nice guy that dealt with me. Thanks so much!
September 2021 by Elziiie YT
Asked to duplicate car key but they wouldn't as I brought my own key to be cut. Also previously asked them if they sharpen kitchen knives they don't. Not sure what they do ......