January 2024 by Sophie B
Really helpful.
June 2023 by Sue Fish
Topp Tiles Newport Rd, Cardiff. Thank you sooooo much John and Richard for all your help, time and support in sorting a very difficult situation re. Supplying original and additional Tiles. You were brilliant! We would highly recommend Topps Tiles.
October 2022 by Jayne lovell
Excellent stone and ceramic tile choice. Excellent customer service and delivery,and I absolutely love my new floor
October 2022 by Tyler Smith
Picked up tiles for a job and asked was the batch numbers the same because the way they was stacked they couldn't be seen but was assured they was all the same, started the job and halfway through noticed the tile shades wasn't the same so checked the boxes and I had 3 different batches, rang the store that told me to bring them back and they would give me 2 bags of adhesive free when this wouldn't even cover the diesel let alone the half days wasted wage, I have been sent 2 different colours of tiles from this shop before so definitely need to train staff at the basics.
October 2022 by Julie Biggs
I received great service. Staff went above and beyond to help. (Think its John and a young female) Very knowledgeable. Will definitely return in the future.
December 2021 by ERIC JAMES
Only can say as I find they are always very friendly and helpful , gone back many times ?
July 2021 by Ashley Williams
Excellent experience, felt like I had a personal shopper with me, nothing felt a chore for them all my questions were answered with a high degree of knowledge and professionalism. Staff went above and beyond to give advice to me and my partner.
July 2021 by Richard Coombe
Really helpful when we had questions, happy to deliver tiles at a time that suited us best.
July 2021 by Alice Jones
Great service by all the people working today I felt safe. The staff loaded the car I didn?t have to lift a finger
September 2020 by Richard Battersby
I have had a Trade account with Tops Tiles for over 12 years now, and over the years used at least 10 different Tops Tiles stores, I have found although accents change from store to store, the staff are as highly trained in each of them, very knowledgable on all products stocked (and some that are not) friendly, helpful and always smart in appearance.I would highly recommend this company to anyone wishing to, or even thinking about tiling their walls or floors!
August 2019 by Jill Oâ??Shea
Absolutely dreadful service went in did not offer to help had to ask for assistance . Girl came over knew nothing st all about tiles. I asked what size the tiles were she said didnâ??t t know asked fir a tape measure she got one and gave it to me very reluctantly and rude. Was not interested at all more interested in going back to her table where she was playing on computer. I would not buy tiles from here if you paid me. Need new staff quick no one in there thatâ??s why disgusting
July 2019 by Niall Meredith
The staff are no help at all . He sent me to another tile shop rather than help look
June 2019 by Stephen Cichocki
Went in and bought some marble samples today, I was served by a guy called Billy who was super helpful,
April 2019 by Marko Richards
Not impressed by this store. No prices ..the guy in there says a price when you ask?
August 2018 by A B
Excellent store and staff always very helpful. Great range of quality tiles to suit all budgets. I highly recommend a visit if you're looking for new tiles.
