December 2022 by kim maclaughlan
Took my mother-in-law for food for her birthday. We had carvery which was really nice, I had parsley sauce on mine. Staff were very polite and the carvery server was very funny with the mother-in-law as she wanted a small Yorkshire pudding and gave her what looked like a pancake. We had a giggle. Food tasted lovely. Thank you.
December 2022 by Melvin Vaughan
We had a one night stay to give us time to catch up on our Christmas shopping and to go to the Christmas Market. We have stayed at Whitchurch Travelodge a few times but this is the first time on the top floor the rooms are smaller moreso due to the sloping ceiling the shower is small with just a curtain which sticks to you and the water tends to go on the floor and pool around the toilet. The bed was comfortable and clean and tidy and the room was too. Being next door to the Toby Inn is ideal for evening meals and breakfast.
December 2022 by Arinze Will
Not like the standard Travelodge! This building will benefit from complete renovation and upgrade as everywhere look so old and laidback. From the doors, keys, bathrooms and even WI-FI needs to be upgraded. Not a pleasant experience as I have to check out without staying the entire duration I booked for.
December 2022 by Harry Singh
Stay away from this place. Cut a long story short arrived to check in around midnight spent 15 mins in the rain standing outside the reception as door was locked and no one was manning the desk. Pressed buzzer around 20 times but no show. I eventually had to Google the number of the hotel and call, then all of a sudden guys appears from the back room with his mouth full of food. I complain to him and told him I've been waiting 15 mins absolutely soaked and he had the nerve to tell me that I had not been there that long. It was late and I'd had a 7 hour drive so could not be bothered to argue with him. Anyway gets to my room which is we'll below the average standards of a travel lodge very dated...go to take a shower and no shower gel it was completely empty...I could go on but will end it here.
November 2022 by carl meredith
Car park a little dark as we had our disabled mother with us had to doge the pot hole and rubbish that was left strewn all over , we just made it in time to be told that they stopped serving at 8pm but we was allowed to eat anyway so thankyou waiting staff n chef were polite and helpful drinks were good will go back again
November 2022 by NibbleBits
Charged me £9.00 for wifi and the thing is averaging 1mbit download speed barley usable most of the time it goes out for hours at a time. Lived in bulgaria for 2 years and had better treatment than this.. crazy.
November 2022 by Emma Frost
We stayed three nights, the room was comfortable, clean and tidy. The bed was comfortable. The staff were all very friendly, and accommodating when we misunderstood the signs. Very quiet, loads of parking, nice bathroom. What more can you expect?
November 2022 by Greyna Cervantes
They serve small portion of meat. The queue is long. I suggest that the meat cutter should be two persons to do it and also they should assign one staff to supervise their customers in getting their side dish like veggies , potatoes , gravy etc.. so that flow of the queue will be quicker and not too long to wait for the next customer in waiting..
October 2022 by Rebecca Taylor
This travelodge is well located for Cardiff behind a Toby carvery where you can also get breakfast. Rooms clean and basic recently refurbished. Staff friendly and helpful. Our problem was thin walls! the people in the next room were talking all night! Sounded like they were running a call centre 3 different voices non stop, we didn't get much sleep !
October 2022 by Pete J11
Have stayed at this Travelodge several times now and I must say it?s always consistently good. Very clean and tidy rooms, staff also very helpful too.
October 2022 by marisa patricio
Travel Lodge Whitchurch, Cardiff Wales/ Toby?s CarveryThis place is ideal if you are in Cardiff for work or for touring around Cardiff and nearby towns. It is affordable on certain days. The staffs are really lovely and helpful. The place is Easy to Locate, 5-10 min from the city centre and Cardiff Bay. it is actually at the back part of Toby?s Carvery and almost opposite Tesco Express. This Travel lodge is clean, parking is free, downstairs is Toby?s Carvery which is really convenient. The roast food there was delicious.
October 2022 by Jonathan Homer
Needs updating but a reasonable hotel. Watch the location as Cardiff stops running buses early and you will need to walk or taxi back. Close to M4 so good if you don't want to fight your way into Cardiff city. Car park is free but don't forget to enter your registration at reception. Useful Tesco express opposite hotel.
September 2022 by Julie Ryder
I have to say I was very impressed!! Previous reviews were rubbish, but the location suited us perfectly so I ?bit the bullet? and booked a 2 night stay. Rooms have been recently refurbed (July) and still smelled of paint!! Everything was brand new and sparkling! (Coffee machine, kettle, shower ? ) wayyyy better than I was expecting!!Thank you to Denise and crew for looking after us!If there is a downside it?s ? the car park. Full of potholes, uneven surfaces, and a lot of rubbish. Not a good welcome to what is now a nice place to stay ?
September 2022 by Lee G
Tidy! Large family room, comfortable bed. Can't ask for more. Only downside hot water took forever to come through. TV so small and miles away should've supplied binoculars
August 2022 by Christopher Bond
So Travelodge you expect/usually get a decent bed and a good shower and honestly this is all I care about so no need in talking about dirt etc from me.This one, the bed is not the usual comfortable Travelodge one and you got just 1 rubbish pillow each. The worst thing however is the shower, it is ridiculously small with a hot water pipe in it that you can't help but brush up against and burn yourself, it is so small you cannot lift your arms properly to wash your hair and its a horrible curtain that keeps sticking to you and then the floor outside floods. Also when I went to turn it off I turned the temperature control by accident, safety stop on heat was broke so I got a blast of scorching water. The room itself wasn't too bad but again safety nightmare, I was in like an attack room with Dorma window, very very low hard and sharp edge that you can't help but hit your head on.2 things any hotel needs to get right, the bed and shower, this one fails miserably and is a danger to health.
