November 2023 by Malcolm Eden
It's OK for a stop over but the service area is dull and the food mediocre. Friendly service, clean and comfortable but the location let's it down.Nearby activities: Very few, better to stay in Cardiff.
October 2023 by andreea daradici
Great checking in experience!! :)Thank you for your help and welcome to Debra & Maria from Reception!Amazing customer service ladies!:) :)
September 2023 by Clare Haines
Bed was very hard, no spoons for making tea/coffee.No bar or swimming pool.Rooms and bathrooms need updating. Extractor was not working in bathroom.Unable to watch Quest TV30 mins from Cardiff
August 2023 by Glyn Williams
Good for one night stay in room 27.Basin tap, shower hose leakingExtract fan not working so mould on ceiling.
July 2023 by Ivarr Tullitt
As mentioned by others this place needs major improvements and modernising. Room chair had holes in in and damage the door frame was repaired terribly. Bath had rust surrounding the drain and bathroom door would not close properly. The room was freezing cold on arrival and radiator would not heat up enough. Hotel does not have it's own entrance so need to go into services to get to the hotel.Useful to stay at after long drive as is right next to motorway in service station. Could not hear cars on motorway but still had immature guys in parking lot revving their cars for no reason.Definitely not worth the price it was.
July 2023 by anthony chackett
The bad points first. The Hotel is in desperate need of a makeover. Rooms are dated, shabby and feel generally tired and a bit grubby. The Hotel corridors are tired and a bit smelly. There's nothing within walking distance. It's expensive for what it is compared to Premier Inn, Premier Zip. The good points were that it gave us somewhere to stay as everything else was booked. The rooms are quite spacious. Parking is easy. The lady on reception and the cleaning staff were pleasant and friendly. In summary it did the job but was expensive for what it was. It felt very old but not in a good way. I wouldn't choose to stay here but it was ok.
July 2023 by Zahra Rose
Basic accommodation, hard to get to from the train station (pre book a taxi as Uber & taxis are hard to find!). In the middle of nowhere. Staff are kind. Very basic rooms, bathroom didn?t look or feel too clean unfortunately.
July 2023 by Roy Pulman
Clean and comfortable but very sparse and too far out of Cardiff centre for social purposes. No extra pillows and limited facilities in the room. Packed breakfast failed to materialise and coffee/tea was limited. Essentially just a bed.
July 2023 by Bernard Haywood
Stopover for the night. Clean comfortable and despite being on a motorway, surprisingly quiet.Staff most helpful.We had a small problem with the lights which was quickly and cheerfully remediedRooms: Clean comfortable and quietNearby activities: Motorway servicesWalkability: Steps from carpark to hotel however slope available about 20 to 30 yards away providing disabled access
June 2023 by Jeanette Derbyshire
We stayed for 10 weeks with our dogs the rooms were very clean. The staff were amazing very friendly and made our stay a happy one, we felt like one off the staff due to our long stay while waiting to buy a house.We will book in to this Travelodge again and tell friends and family to use this one.
June 2023 by Michael Towlson
A bit ratty in external appearance, but inside quite pleasant except for the smell of weed in one part. Comfortable and serviceable.
May 2023 by Irina Raducanu-Ionita
I was surprised by the conditions here, I did not expect to find a clean room considering the past experiences, the bathroom was very clean, there was no trace of mold, the bathtub was clean, the toilet was the same, the fan was damaged but functional. the carpet in the room did not smell bad and even if it was stained, you could see that it had been freshly vacuumed, the sheets were clean, the pillows were the same and the towels were the same, the TV was functional, you could watch many programs, I also had a kettle and tea and milk, and the radiator was working, it was 20 degrees in the room, I stayed for 2 nights and it was wonderful, I forgot to mention that there was liquid soap and shower gel and toilet paper in the bathroom. So I recommend it. We were satisfied. The parking if you are their customer and you give the number of the car to the reception you don t have to pay now we'll see if we have any surprises in the future??
May 2023 by Ryan Maguire
I work away all week away from my family and I can?t watch tv because this ?hotel? doesn?t have tv remotes I?ve also stopped here and had nothing to make a drink with please avoid this Travelodge as best as you can if you are a company don?t send your employees that are away from there families here unless you want depressed employee with low morale
April 2023 by Michael Billington
Convenient location but the rooms are very aged and in need of refurbishment and a deep clean throughout. Staff are friendly and helpful.
March 2023 by Amy Drawbridge
Stayed here for a wedding at Hensol Castle. It's quite basic but clean and the shower had good power. Absolutely fine for a short stay. Convenient as just off the M4. Wouldn't bother with the breakfast box as there's a Gregg's and Costa in the services as well. Uber is active in this area. The staff were friendly. It was quite noisy because of passing traffic and other guests but not terrible.
