November 2023 by Mallory Armstrong
Scratch and dent repaired so that it looks like new.Was told the car would be ready in 48 hours but I had to ring them twice to check and it turned out to be 72 hours.The courtesy car got me around but had no petrol in it so very scary rush hour journey in torrential rain and a jam packed A470 where bumper to bumper traffic meant I just made it to the petrol station. When I mentioned the lack of petrol in the tank I was told that it wasn?t a priority for them and I didn?t have to use the courtesy car.Not a courteous response. The cost of providing a courtesy car is built into their prices so if you are providing a service then do it professionally.
September 2023 by Garan Thomas
Up to scratch were perfect, absolute amazing guys. Their site is super easy to find, I had a quote and booked in same day from pictures sent via e-mail, dropped the car off and had a courtesy car for as long as I needed it for, even extra as I needed it after they finished my car.The colour match on a very difficult colour is absolutely perfect. You would never ever tell it was painted, the metallic flake, the colour, shade and light is all perfect.The guys are super friendly, polite and great at communicating everything.Thank you guys so much for the amazing service!Service: Auto body & trim repair
July 2023 by Ross Harvey
I took my car down to have a large scratch and small dent repaired, the car is quite new and it?s a fairly unique colour (Green) and I was really keen to get the work done to a high standard.I?d had quotes from some other places (including a large chain type company) and none of them had filled me with confidence, giving me lots of excuses up front about it not being guaranteed to look perfect etc.Will was fantastic and totally reassured me, I felt safe leaving my car in their hands and confident that they would do a good job!The end result was amazing I couldn?t tell there was ever any damage.We had one small issue with getting the colour to match perfectly, to be honest I expected this as it?s quite a unique shade of green with a lot of gold in it.Will was great when I reached out to say I?d noticed it wasn?t a perfect match, they could totally have charged me for a respray but resolved the issue completely free of charge for me.The painter, Matt, was also really great. Coming to chat to me when I came back down to show them the issue. He?d already sourced some slightly different paints from another manufacturer for me to compare and find the best match.Overall I can?t recommend the guys at Up to Scratch enough. If you care about your car and you want any body/paint work doing? this is your place.
July 2023 by Lee Coulter
Good price.Great service.Excellent job done.On time.All in all top marks.
July 2023 by carl evans
Although they don't do what I wanted they gave me advice on where I would be able to get the work carried out. Very helpful staff, I would definitely go there again.
May 2023 by Graham Bennett
Repainted and fitted the bonnet and bumper on my alfa 159, very pleased with the colour match and finish,at a reasonable price,a good service.Service: General repairs & maintenance
March 2023 by James Brock
I would highly recommend up to scratch they painted and fitted my bonnet vent looks so smart, alsofixed my door handle thank youService: Body & Trim
March 2023 by David Shutt
Very friendly, professional outfit. The quality of the reception area was fantastic and I knew they would do a good job. The repair of the car was first class. Free courtesy car too, whilst the car was repaired.
March 2023 by Heide Mallett
Before you spend your hard-earned money, make sure you get a formal warranty when using Up To Scratch's service. Their paintwork on my car has already developed blisters in less than a year and they don't want to know as they don't do formal warranties as per words from Will Cairncross.
February 2023 by Mike Midgley
It was only a small rear bumper repair but the team did a great job definitely recommend Up to Scratch 5*
December 2022 by David White
Fitted and painted a new bumper on my car after a knock. Amazing service. Would recommend!Services: General repairs & maintenance
June 2022 by Loojis Htc
Can't recommend these guys highly enough. They replaced a bumper cover on one of our cars, absolutely faultless work. Booken in without any hassle and provided with a courtser car. Can't speak for other customers, but the work on the car was flawless, no messing around, no upwelling, just in and done properly.Service: General repairs & maintenance
June 2022 by David Cox
Convenient repair centre, courteous and prompt service, top quality repair, my chosen repairer from now.Services: Wheel alignment
April 2022 by Shea Davies
Will and the team done an excellent job painting my front bumper and rear lip, I?ve struggled to find a bodyshop that completed work to a high standard with no paint runs and a perfect match, but after using Up To Scratch I have finally found one and will be returning here for many years to come.
October 2021 by Aaron Cocker
Great experience with Martin and team, I had some nasty curb rash that they put right without trouble, I took the car to them and they gave a quick quote, booked me in the next week and gave me a lift to work while they carried out the work during the day. Recommended by another local business and I agree.
