January 2024 by nicola beckett
Lovely staff & a wonderful experience even if I'm now poor ?
January 2024 by Giovanna D'Urso
We were blown away by the service in the Cardiff store. Our son is an eight year old budding designer and was in absolute awe of the shop, gawping at the designs. A member of staff, Ben, made our sons day by making him feel very special - talking him through the designs and fabrics. Encouraged him be himself and follow his dreams. It was an absolute joy. We couldn't afford to buy him anything, but he was so very happy and didn't want to leave. Thank you for a truly incredible service. More places should be like this!!
November 2023 by claire densham
Superb
November 2023 by Christina Nguyen
the staff here are really helpful and a joy to chat with. i came in looking for a specific necklace and was easily able to find it thanks to the people here ??
October 2023 by Ruby Williams
I had the pleasure of meeting Judy, one of the staff members and she was amazing!! She was so lovely and made me feel so comfortable :)
September 2023 by Helen Lewis
Amazing staff really friendly, no pressure to buy just there to help,.
August 2023 by David Johnston
A visit to Vivienne Westwood Cardiff.On entering the store I was greeted by Ben who was extremely helpful also was able to tell me regarding the window display.I was able to view items at my leisure. Staff member Wendy and her colleague were available when I had questions to asked on items.The store is bright, clear and well stocked up. when leaving Jee and colleagues thanked me before leaving the store.The staff are extremely helpful, polite and take great pride in their job.I recommend Vivienne Westwood, Cardiff.
June 2023 by Lijstenmakerij Arnhem
I was looking for a ring but enden up buying a super cool wallet. Very helpful staff.
June 2023 by NADINE FLIEGEN
Very friendly and helpful staff. Definitely recommended!
June 2023 by Charlie Nichol
Despite reading the negative reviews posted, I cannot the criticise the experiences I?ve had at the Vivienne Westwood store in Cardiff. I have visited several times over the last few months and can honestly say the service from the staff was nothing short of amazing. There have been a few times where I?ve been looking for a particular item in store and they haven?t got it, however the staff made a real effort to contact me as soon as the desired products came back to the store - which is really appreciated! All my experiences have been extremely personable, very friendly, inclusive, professional and I can?t thank the staff for always going above and beyond!
June 2023 by Pearl Melvill
We visited the store during the week and I can honestly say that we have never had better customer service than we did with Ben. He is an absolute gem. He really made my daughter feel so very special in his advice and care. She will definately be back very soon to make her special 1st purchase.
June 2023 by Blue Wolfe
Visited this store today and had wonderful customer service from Ben. Highly recommend seeking him out as he could not have been more helpful during our visit, an absolute delight. Some amazing bags in stock atm.
May 2023 by andrew jones
great staff are a credit to the late great Dame Vivienne WestwoodThere have been some recent unkind reviews. I have been a loyal customer for years and shop in this fabulous store regularly. They all go the extra mile and give a warm welcome to all whether first timers or returning customers. I have never witnessed anything other than first class customer service. I don't recognise what was said in these handful of poor reviews at all. Rhiannon and her team are amazing. Do NOT be put off going into Vivienne Westwood Cardiff boutique. You will get a warm welcome every time
May 2023 by Raghad K
I can never explain how exceptional the VW Cardiff team are! Every time me and my fiancé shop there we are taken care of! with great recommendations, patience and a heartwarming welcome. Ben is a gem always takes care of me. He got an eagle eye for what works in fashion and most importantly what work for YOU. He is spectacular and always makes it a personal shopping experience Rhiannon & Claire and the rest of the team are excellent, extremely bubbly and friendly you wouldn?t want to leave the shop ??????
May 2023 by Lyndon Wood
Love the store and Ben is exceptional with always looking after my fiancée and recommending things with honesty. This is why we are regular customers. Rhiannon is superb and the team are all full of smiles and very welcoming. A great retail experience which makes a refreshing change :))
