October 2023 by Cody Eustace-Brewer
We were helped by Billy in store today who went above and beyond to help us, he carried our items into the car and helped us unfold our seats and place everything inside carefully. Can honestly say I?ve never experienced such amazing customer service from someone before. B&Q are lucky to have you Billy! Thank you for all your help.
September 2023 by Bob Kennedy
Purchased a cordless hedge trimmer and was met by one of the staff called Billy at the tills. What a great guy to have working there. I asked about his accent and he explained he was from Chigaco. So friendly and helpful at the express checkout.
August 2023 by L HH
Good store. Friendly helpful staff. Good garden centre. And now the public toilets have been redecorated its even better!
August 2023 by Mike T
Friendly helpful staff.A bit pricey compared to Charlie's, but they carry better quality products and have a better range of home improvement supplies.
August 2023 by Helen Thomas
Got there at 8.10am today. Very short staffed but went above and beyond to help my daughter and I.Matt loaded 8 big bags of bark into my car even though he had 4 other jobs to do. Couldnt be more helpful.I have always had excellent service from this store.
August 2023 by CheapSkate Gaming & Fishing
The staff are wonderful always willing to help and most possess a myriad of knowledge which they are happy to share. The only reason for a 4 star and not 5 star review is the very awkward and slightly dangerous exit which involves a hazardous left turn onto a fast moving dual carriageway, it's precarious to say the least and sometimes you can be left waiting a while before there is enough of a gap in traffic. If you do negotiate that then there's a bit of a detour to get back to the main roundabout which involves 2 slip roads and a set of traffic lights. I just wish there was a more sensible option like a dedicated exit and entrance from the main roundabout.
July 2023 by Dan Hadfield
Got gas bottles here good service good staff
July 2023 by Damien Daniels
Good store, friendly and helpful staff, my go to store for all my DIY needs!!
July 2023 by Alasdair MacK
Really understanding, patient and helpful staff; they gave me an 'off the shelf' solution to my kitchen upgrade, when their competitors pushed me to much more expensive, custom designs.
July 2023 by CheapSkate GN&TR
The staff are wonderful always willing to help and most possess a myriad of knowledge which they are happy to share. The only reason for a 4 star and not 5 star review is the very awkward and slightly dangerous exit which involves a hazardous left turn onto a fast moving dual carriageway, it's precarious to say the least and sometimes you can be left waiting a while before there is enough of a gap in traffic. If you do negotiate that then there's a bit of a detour to get back to the main roundabout which involves 2 slip roads and a set of traffic lights. I just wish there was a more sensible option like a dedicated exit and entrance from the main roundabout.
July 2023 by Christine Toner
Staff are always friendly and helpful. the store does not always stock what I am looking for, but it is not a warehouse size.
May 2023 by Rhys Ford-Young
Notoriously busy on a bank holiday Monday but needs must!Being in the b&q club we had vouchers and a new project was calling which needed worktops. Had help loading the worktop onto a trolly as well as help splitting the order up to maximise the voucher usage!Great store well laid out with lots of bargains often
May 2023 by Martin Clark
Easy to get to, check stock online before you go.I?m a tradesman and they sell quite a few things cheaper than Screwfix and Toolstation, and the Mrs likes it too.
May 2023 by David Watts
Came in to get decking to build an outdoor table. The bargain was on 8' boards but I could only get 4' in the car, B&Q don't have the ability/inclination to saw them in half any more so I had to buy a saw and cut them myself in the car park. Carmarthen does not stock all the saws that were on offer on the website so I had to settle for what they had.
April 2023 by June Conway
Great service, a very nice knowledgable man named Andy helped me find what I wanted in the gardening area then another excellent member of staff named Nia was on the checkout.They both made me feel valued and are a credit to the company.
