December 2023 by Malcolm Thomas
Carmarthen pharmacy review. Since acquiring the other pharmacy located in the same car park, the service has been poor. On countless occasions repeat prescriptions are not being supplied. Missing items and repeat visits are the norm. However, more recently some items take weeks.Customer service is appalling. The counter staff lack basic customer service, such as acknowledging and greeting customers. Likewise, p?s and q?s are lacking. The staff seem to be demoralised.
September 2023 by Julie James
Terrible Pharmacy , one employee very rude and virtually accused me of not telling the truth when I stated that I had previously been receiving our prescriptions from them every month for years. I suggested that there is possibly a glitch on the system but she wouldn?t change her stance at all. Furness house has all our records confirming our status yet still no change. I did receive our prescribed meds eventually but it is the last time that I will ever use that chemist .
May 2023 by Ann Bowyer
I have always found this pharmacy efficient and the staff helpful and knowledgeable. Only giving them 4 stars 'cos nothing is ever absolutely perfect!
April 2023 by Mary-Anne Mason
Shocking service, now charging for delivery , however no weekend service, so had to wait 4 days for medication. Then told delivery service not starting till 1.4.24 so asked for a refund? told I hadn?t paid ? evidences showed paid on 1.3.23 ?. Told I couldn?t have a refund??. Really?. ??
April 2023 by olivia Winkley
got to be the worst chemist in carmarthenshire always blame doctors for late scripts say they have delivered when they have not i have camera proof of same also video of there driver admitting they hadn't delivered i changed chemist to boots and they still sent out scripts
October 2022 by Alex Phillips
They live to give you half of your script. Then blame the doctors so not even an apology. 3 times in a row for me now. Always check before leaving
October 2021 by Arabian Shepherd
As mentioned in other reviews it is essentially prescription roulette on whether you will receive your monthly prescription or not, wasting time walking between GP and Pharmacy
September 2021 by Ann Thomas
The staff are all very helpful and have always been able to assist me. When I need replacement medication it is delivered to my home. I would thoroughly recommend using the service provided at this Pharmacy.
August 2021 by Andrew Dixon (Scotty6719)
Have had problems with this pharmacy ever since they moved from king street and today was the last straw receptionist accused me of trying to argue with her this is not true i was talking in a calm manner trying to explain i needed my collection date changing (they keep changing it for no reason) this puts my dates out on my calendar well this is the last time i will use them im off to a better pharmacy where the staff actually care about their customers and treat them the way they should
July 2021 by bluuberry20
A couple of the staff members were so rude, beyond a joke.
April 2021 by h._.harris
Staff couldn?t be more helpful and pleasant, always very efficient service!
March 2021 by Jason Morgan
Personally love the unpredictability of their monthly prescription delivery service, it's basically medication roulette. I've added a star because it's relatively easy to park outside when I have to go and sort it out every month.*Edit. Took the extra star away because this month's ineptitude managed to successfully polish off the last of my patience and sense of humour.
March 2021 by Andrew Laird
Have had problems with this pharmacy ever since they moved from king street and today was the last straw receptionist accused me of trying to argue with her this is not true i was talking in a calm manner trying to explain i needed my collection date changing (they keep changing it for no reason) this puts my dates out on my calendar well this is the last time i will use them im off to a better pharmacy where the staff actually care about their customers and treat them the way they should
March 2021 by Brian Pleace
Good fast service
March 2021 by Alan Bowen
Staff very helpful
