November 2023 by Steve Clark
Always go here to have my watch cleaned and new strap fitted - only places I trust to give a good honest service
September 2023 by Amanda Patterson
Excellent service and amazing value for money. I live 10 miles away but this is my go to jewellers for something special or just to get my watch battery replaced. I've just taken a diamond ring to them to have it redesigned. Can't wait to see what it looks like. It's great to support small businesses too.
July 2023 by Lyndsey Williams
Very helpful and some lovely jewelry in stock
June 2023 by Joy Hay
Called in while passing through Chepstow. Lovely jewellery. Bought two reasonably priced bangles and a pair of earrings. Lots of other items I liked in the window so hopefully will be visiting again in the future
May 2023 by Chris Long
I had a watch repaired at this jewellers recent and am extremely pleased with the service, price and standard of workmanship. I would recommend this business without hesitation.
May 2023 by Andrew Crossley
Very nice gentleman changed two Watch batteries in a few minutes. Very good value too. He couldn?t be more helpful.
January 2023 by Anders
Fantastic service to remove some links from a watch bracelet (purchased elsewhere).
December 2022 by Kathrine Miles
This is a family store ,and very helpful, I love what on sale.
November 2022 by Tracy Mann
Always very helpful!
November 2022 by Silverclouds Learning
****DO NOT USE THIS COMPANY***Sadly, many of the reviews refer to pretty purchased items and does not address quality, honesty and integrity this business practices.The owner is confrontational and will attempt to disassociate himself from any responsibilities. There will be little to no engagement over jewellery repairs, promises that cannot be met and poor workmanship.You will telephone regularly to chase up outstanding restoration work on your precious items and be given regular excuses, combined with aggressive tones. The servicing or mending of expensive silver, gold or platinum items will have 'gone wrong' and you will hear excuses of poor health and even your fault for not providing the correct details about the items.You will no doubt care for your jewellery and want it to be given respect and care for all restoration needs. You will be met by an elderly male who appears as a subject matter expert in the field of jewellery. Instead, you will be engaging with someone who is no longer able to meet the standards and knowledge in precious metals, unable to communicate on a professional and polite level and unable to be honest.
November 2022 by Leigh Waters
What a treasure chest of fine jewellery. From earrings to Top class diamond rings. The Gentleman was helpful charming swapping chains to suit what I wanted.. Made a Mother's day present off my children a day to remember. Thank you
November 2022 by Zooka GW2
Felt like an inconvenience to the shop staff. They hardly looked up from their phone to answer my questions. I left feeling disappointed with the experience.
November 2021 by Mac Obermaier
I really appreciated the manner of Mr Badman in dealing with a problem recently, when you consider some of the treatment doled out to customers these days his was very fair.
November 2020 by stuart jupp
Very helpful and friendly.
November 2020 by Lauren Clark
Fantastic place. The owner knows his stuff and is really helpful and the prices are very reasonable. He did a great job of fixing a watch and cleaning a necklace and even gave me a free gift presentation box for the watch as he had one spare. Definitely recommend.
