September 2023 by El Clappo
Terrible bank...stole my revolut card...and pretty sure they gave my dog a disease...jut sayin...
April 2023 by Jane Mckeown
Absolutely ridiculous I go to the HSBC in Llandudno to be told they hold no cash and I have to go to colwyn bay so I did all I wanted to do was cash a cheque British Gas sent me it said it was fine if I didn?t have a HSBC account to go in with two forms of ID so I went in with a letter and my passport all in date all correct according to the HSBC branch in Llandudno all my information was fine they just couldn?t cash it because they hold no cash the women in Llandudno was lovely the women in colwyn bay on the other hand was a right KAREN she had a bee in her bonnet from the moment I walked in and she questioned me like she was the police over a £66 cheque you swear I was trying to cash millions the way she went on walked off to the back come back five mins later with more excuses not to cash this cheque then telling me to take my partner to there bank and let them cash it into there account the back of this letter and cheque clearly stated it was okay to cash this with no problems yet this women had a right problem and I ended up leaving unable to cash this cheque I?m so glad I?m not with HSBC what a horrible horrible women asking questions the way she was like I was a liar and in front of other customers too she needs work on her customer service skills and definitely learn the right to customer confidentiality!!!!!!!
April 2022 by Craig Edwards
Nicola and Sam were absolutely brilliant today, helped me sort out all my banking admin
July 2021 by Bryan hughes
After notifying the bank twice. I have moved 6 months ago and not received one statement from them even after my husband went to the bank and asked for a statement to be sent to my new address 2 weeks ago still no statement since Randal Owen has left the bank has been in decline
July 2021 by Sian Roberts
Very helpful
December 2018 by Barry Roberts
One of the last Hsbcâ??s left in the local area making it a busy one.
June 2017 by chris Allen
Very pleasant, friendly staff
