March 2024 by Dave Bent
Staff are very polite helpful and knowledgeable. Nothings is too much trouble.dave the chap who fitted.my dashcam was absolutely brilliant nothing was too much trouble for he was very professional and helpful and polite. I cannot praise him enough.
March 2024 by Clc Conwy
Excellent service
March 2024 by Dave Maguire
I received notification that my order was ready for collection and it showed the item I ordered, great news and within 12 hrs of orderingWhen I arrived at store the ordered item had been substituted for a non branded item.I was assured by the store it would work the same as the branded line so as I had travelled 15 mile to collect it it took it.(they did offer to reorder the branded line but it would take possibly 5 days to arrive) I needed it before thenIt does work, so thanks for the support, maybe to improve service you could inform customers before they set out that it is a substitute item as some things only work with the correct brand.
February 2024 by robin morrison
The assistant was excellent in explaining the differences between all the car seats and gave us the confidence to buy the most suitable option.
February 2024 by Dean Faulkner
Great products that put the likes of Snap-On to shame!! Every Halfords tool I have ever bought as totally stood up to heavy use and mis-use? yet I have never been able to use the lifetime guarantee as they simply NEVER fail!!!
February 2024 by Amanda Hutin
Had a windscreen wiper fitted this afternoon by a lovely chap. Polite and very officiant. Didn?t catch his name unfortunately.
February 2024 by David Hughes
David the store manager was very helpful and very knowledgeable about the product i had to order ??????????
January 2024 by christine hughes
Always helpful
November 2023 by Jordan Simmons
Thank you Luke Ian for your great help in store today, even gave me a emailed receipt to make sure I don't loose it. ?
November 2023 by Maxwell Lu
Came in almost last-minute before closing for a headlight bulb replacement. The staff was very professional, helpful, and polite. He guided me through my different options, and helped me choose the best value for money. The whole replacement process was super painless and took at most 10 minutes, he's such a pro! Would recommend anyone to come to this store for any auto needs.
October 2023 by Jaymie Armitage
Great service, the shop assistant was a very helpful, polite and professional young man. He?s a credit to the store and helped to save me some money off my purchase - which is always nice - thank you. I highly recommend.
September 2023 by Dane Johnson
So we came here to get my daughters first helmet, and im really on the fence.Staff seemed a little disinterested, though one guy was quite pleasent, after we approached him. (One member, walked straight passed us, didnt engage or acknowledge our confused and unsure faces).We saw the backboards, behind the racks with all the informations about how to measure for our daughters helmet.....ot said to use the tapemeasure provided, when we couldnt find it, we asked staff, who informed us that they arent actually allowed to use a tapemeasure (this seems to contradict the halfords branded display backings).He suggested we just plonk a helmet on, tighten a screw without doing the chin straps and have our daughter bend over......shes 2 by the way. If it stays on, winner.It seemed really quite an unprofessional setup and approach and made the experience somewat disappointing given tgis is her first helmet for her first balance bike.
September 2023 by Ken Cook
Excellent. Fitter found an additional issue with the rear light pod and went to work to resolve. Knew the stuff and did the job with good humour and proffessianism.
August 2023 by Catherine Feely
This more a complaint about the fact you cannot ring the store directly,it goes through to a call centre, twice I phoned about the collection of a bike, twice they hung up, when I did get through they wouldn't put me through to halfords llandudno, when I asked for the direct number they wouldn't give me that either. Said the store would phone me back, didn't get any call, so I'm none the wiser regarding my enquiry . In store however the staff are very helpful.
July 2023 by trish gibney
Excellent, Luke dealt with my issue with my dash cam really quickly even though he was run off his feet, customer service skills top notch, very friendly and helpful, nothing was too much trouble, Luke is an absolute credit to Halfords. I would highly recommend
