November 2023 by Ashley Sulway
Excellent deal and service from the Cwmbran team. Special thank you to Andy!
October 2023 by Carrie-Ann McClenahan
A very helpful older gentleman assisted us at this store, what a lovely friendly man. He helped with anything I enquired about. And we ended up buying some furniture that was being sold off; for my son?s 18th birthday room makeover. At every step of the process he was very helpful.
October 2023 by graham newman
brilliant service from start to finnish could not have asked for more would definitely recommend bensons for beds
August 2023 by Ann Price
It was a busy Bank Holiday weekend, but the shop never felt "busy". The staff were very helpful and friendly, they explained everything in detail to ensure I picked the best bed and mattress for my purpose. They offered a few different options, helped me try them out, and made sure I was not rushed and happy with my final choice. Really pleasant experience and I'd recommend them in future.
August 2023 by Andrew Davis
very helpful staff, no pressure to buy.
August 2023 by Anna Romanowska
Good quality products and very professional service
July 2023 by Stephen Edwards
Very helpful in choosing my base and right mattress. Clear in explaining what my options are.
April 2023 by Ceri Jones
Helpful, friendly and knowledgeable staff.
April 2023 by Patrick Blair
Great service from Andy. Informative, professional and not at all pushy. Let me decide in my own time while offering guidance, here and there.
February 2023 by Chris Lewis
Bensons Beds in Cwmbran we?re excellent and helpful and just great. At that point I would have given them 5 stars. The trouble began when they couldn?t deliver the mattress when indicated and so I had to wait. Then the day came for the mattress to be delivered and the window promised disappeared with no phonecall or apology. The day went on and finally I get a call from the driver and his mate to say they can?t get down my road because of a low bridge! I don?t have any bridge on my road. I determined where they were and explained an Alternative route which would only take 10 minutes. Why they had decided to drive down a small country road when there was a perfectly good open road for large vehicles very close. They told me that unfortunately as that would take them an hour out of their way (10 minutes!) that they wouldn?t be able to deliver my mattress. I gently explained that they would be delivering my mattress as otherwise I would be taking them to Court. I then get a phonecall from Head Office explaining the same rubbish information so I not so gently explained that these two were only ten minutes away and would be delivering today as expected. Ten minutes later these buffoons delivered the mattress but the driver would not get out so the one guy had to driver and pick up by himself. So, the mattress is nothing short of wonderful, the shop staff are fab but something in between went very wrong and it was very stressful and unnecessary. So take your pick. I would not necessarily recommend
February 2023 by mandy randall
Very nice staff in the Cwmbrân store.No hard sell, informative, friendly staff.Great delivery men, also friendly, delivered the mattress to my bedroom, took away the packaging.
February 2023 by Paul Yates
Great team that brought the bed and mattress but the one side of the base unit has suffered significant damage not noticeable at first.
November 2022 by Charlotte Giles
Great customer service from Terry and staff yesterday. Really knowledgeable and helped us understand everything that led to our decision.
September 2022 by Angela Hill
Truthful updates on delivery. Took a day off of work to take delivery. Got an email at 11.53 on the day to say there was an issue. Wasted a precious holiday day.
August 2022 by Owen Dodd
Deliver orders on time and deliver all of order not just part of it
